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There is no privacy!

There is no privacy!

Customers want companies to be transparent and protect their private information. But, sometimes, it can feel like companies are stalking us. In the Wall Street Journal video above, Joanna Stern explains how Facebook and its advertisers keep tabs on you.


On one hand, it is good to get ads targeted to my specific needs. But, on the other hand, I don't like it that my privacy is at stake.

  • Why are people concerned about privacy?
  • What should managers do to be more transparent with customers about their company's advertisements?

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