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Improving Your Emotional Intelligence


The above graphic is from HBR at


Emotional Intelligency (EI) is a term popularized by Daniel Goleman in his book by the same name. EI is defined by Psychology Today as "the ability to identify and manage your own emotions and the emotions of others. It is generally said to include three skills: emotional awareness; the ability to harness emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes regulating your own emotions and cheering up or calming down other people."


Daniel Goleman and Michele Nevarez, in their HRB article, say that you can boost your EI with the following three questions. If you can answer these questions, you can improve your emotional intelligence skills, shown in the above graphic.

  • What are the major differences between how you see yourself and how others see you?
  • What matters to you? (What are your goals?)
  • What changes will you make to achieve these goals?

If you do not have all of the skills listed in the graphic above (and most of us don't), decide which one you want to improve. Begin today to practice it.


  • Which EI domains and competencies do you possess?
  • Which EI domains and competencies would you like to possess?
  • Which one will you begin practicing today?


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