If doctors are supposed to be so up-to-date in their fields of expertise, why are so many of them still using fax machines? It turns out that there are some basic business reasons behind relying on the older technology:
Ironically, even though doctors offices are still awash with faxes, public policy has been a force in making patient records available electronically. This can be a factor in medically superior outcomes. A 2008 stimulus bill required electronic patient records if providers wanted to be paid from federal funds. Now, however, in an anti-regulation era, there is no financial incentive to make changes strictly to benefit patients. There still exists a hope that health care businesses will voluntarily make the investment as it becomes easier for electronic media to talk to each other.
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