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Wed Nov 14, 2018 | 09:37 AM
Danny Meyer gives us a great model of how to write a bad-news message. In his announcement about closing the restaurant ...
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Mon Nov 12, 2018 | 08:06 AM
As wildfires rage in California, let’s look at controversy about the cause. So far, fires have taken 31 lives, and more ...
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Sun Nov 04, 2018 | 08:27 AM
For Halloween, elementary school teachers in Middleton, Idaho, wore costumes portraying parts of a border wall and depi...
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Wed Oct 31, 2018 | 10:34 AM
They sure do! But a Wall Street Journal article says women are expected to use more exclamation points, and they face ...
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Sat Oct 27, 2018 | 09:26 AM
It’s been quiet until now, but Google has fired 48 employees for sexual harassment. A New York Times article exposed a n...
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Fri Oct 19, 2018 | 04:13 AM
Details about Harvard’s admissions process are surfacing during the trial about how the university’s “race-conscious” de...
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Thu Oct 11, 2018 | 04:16 PM
  The U.S. Committee on Commerce, Science, and Transportation sent a strongly worded letter to Google CEO Sundar P...
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Thu Oct 04, 2018 | 11:26 AM
Memorial Sloan Kettering (MSK) Cancer Center’s chief executive, Craig Thompson, has resigned from two boards, Merck and ...
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Sat Sep 22, 2018 | 06:53 AM
Google CEO Sundar Pichai wrote an email to staff with a clear message: Google does not have a political bias in search r...
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Wed Sep 12, 2018 | 10:40 AM
Following allegations of sexism, Riot Games has apologized and is making changes. A long report by Kotaku placed blame...
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Tue Sep 11, 2018 | 08:31 AM
Following Jack Ma’s departure next year, Daniel Zhang will become Alibaba’s new chairman. Referring to himself as a “fre...
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Tue Sep 04, 2018 | 12:53 PM
A New York Times article asks readers to spot deceiving Facebook accounts based on posts. In the example below, which is...
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Sat Sep 01, 2018 | 04:22 AM
  Reminiscent of last year's Google memo titled "Google’s Ideological Echo Chamber," a group of politically conser...
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Mon Aug 20, 2018 | 11:01 AM
Pope Francis has joined the conversation about sexual abuse in the Catholic church after 1,000 victims and 300 perpetrat...
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Thu Jul 26, 2018 | 12:01 PM
New research, once again, illustrates the value of writing thank-you letters. A recent study shows that senders underest...
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Thu Jul 05, 2018 | 11:35 AM
Why don’t people respond to your emails?   Students know how it feels: you spend hours crafting the perfect email—a...
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Sat Jun 23, 2018 | 02:17 AM
Emails at Michigan State University reveal interesting email editing regarding the controversy about Larry Nassar, the m...
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Sat Jun 23, 2018 | 02:10 AM
A Tesla employee is accused of hacking into the computer system and changing code that affected the manufacturing proces...
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Tue Jun 12, 2018 | 01:48 PM
Tesla will cut about 9% of its staff, according to a memo sent to employees. In the message, CEO Elon Musk is direct abo...
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Fri Jun 08, 2018 | 06:42 AM
The CEO of Mapistry, a start-up software company for storm water compliance, posted and analyzed her past emails to VCs,...
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Fri Jun 08, 2018 | 06:12 AM
Howard Schultz's career may get more interesting. After an incredible 40-year success story with Starbucks, Schultz anno...
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Tue May 29, 2018 | 01:00 PM
Yvonne Mason, a retired high school English teacher from Atlanta, marked up a letter she received from Preside...
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Thu May 17, 2018 | 10:01 AM
In an article, "The Soul-Crushing Student Essay," a writing instructor at The New School in New York City laments first-...
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Wed May 09, 2018 | 08:10 AM
A Chronicle of Higher Ed article blames Michigan State University's ambitions and culture for their leaders' lack of res...
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Mon May 07, 2018 | 10:43 AM
Instagram has implemented a new technology that will not display comments considered bullying. The program, run by artif...
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Wed May 02, 2018 | 10:07 AM
Supreme Court Justice Neil Gorsuch is getting so much attention for his writing that #GorsuchStyle is trending. Lauded b...
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Sat Apr 28, 2018 | 08:40 AM
In his annual letter, Amazon CEO Jeff Bezos wrote that he has banned PPT:   "We don’t do PowerPoint (or any other s...
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Thu Apr 26, 2018 | 07:27 AM
Will the new Gmail make email easier? I'm not so sure. In this WSJ video, David Pierce describes the new design as "busi...
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Mon Apr 16, 2018 | 06:37 AM
Two black men were arrested at a Philadelphia Starbucks. Witnesses say they were just waiting for a friend and asked to ...
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Fri Apr 13, 2018 | 01:29 PM
Three years after the emissions scandal, Volkswagen is replacing another chairman. Matthias Müller replaced Martin Winte...
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