When you write, reserve you for direct address. That is, use you only when you are addressing the reader of your message, for instance, in an e-mail to a specific recipient or when writing instructions for an assumed audience: You will find references at the end of the book. Avoid the impersonal you in situations that require specific words identifying people, situations, or occurrences.
Poor: You must pass several exams before being allowed to practice accounting. [Here you is impersonal: The reader is not necessarily a future accountant.]
Improved: Future CPAS must pass several exams before being allowed to practice.
Rephrase the sentences below to avoid the impersonal you.
Here's an online version of this exercise. Click the arrows to reveal the correct way of rephrasing each statement.
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