on 09-10-2018 11:40 AM - last edited on 09-25-2018 10:15 AM by michael_britt
Do students need an access code when they buy the cengage unlimited online in canvas. If so, where do I get that code?
on 09-24-2018 06:50 PM - last edited on 09-25-2018 10:16 AM by michael_britt
One thing to be aware of - have the students clear the cache in their browser after registering. I have had several students (all online students) purchase their codes directly from Cengage and then bring their laptops in to my office because they could not get anything to show on their dashboards. The dashboard was consistently asking for the access code. I cleared the cache and everything worked correctly. This is something my beginning students would not think of, and non-technical students might not think of doing. The page was loading from history and the access code was not stored in the history at that point. Once the history was cleared, it forced the browser to download a new copy of the page and "all was right with the world".