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cvc102643
New Member

Do students need an access code when they buy the cengage unlimited online in canvas

Do students need an access code when they buy the cengage unlimited online in canvas.  If so, where do I get that code?  

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Joey_Bryant
Contributor

Re: Do students need an access code when they buy the cen...

One thing to be aware of - have the students clear the cache in their browser after registering. I have had several students (all online students) purchase their codes directly from Cengage and then bring their laptops in to my office because they could not get anything to show on their dashboards. The dashboard was consistently asking for the access code. I cleared the cache and everything worked correctly. This is something my beginning students would not think of, and non-technical students might not think of doing. The page was loading from history and the access code was not stored in the history at that point. Once the history was cleared, it forced the browser to download a new copy of the page and "all was right with the world".