• Blog Moving to Cengage Community

    Welcome to 2018! A new year has arrived, and with it our chance for a new beginning. The Management blog is moving to Cengage Community . Please join me and fellow instructors at the new Cengage Higher Ed Faculty Community at https://community.cengage...
  • Becoming CEO

    You’ve just become the chief executive officer of a big company. Now what do you do? In this edition of McKinsey Quarterly Five Fifty: A quick briefing in five or a fifty-five deeper dive, becoming CEO is discussed. (See attached articles.)...
  • Office Supervisor is a Most Satisfying Job

    Dr Tom W. Smith, director of the General Social Survey at the National Opinion Research Center at the University of Chicago, found office supervisor to be one of the most satisfying jobs. Over 27,000 people across a wide variety of social classes and...
  • Generation Z is the largest single population segment

    Generation Z are those people born between 1997 and 2015. The oldest members of the generation are now 20 and some have entered the workforce. Euclid Analytics reports that Gen-Z uses mobile apps and features on mobile phones more than other demographic...
  • CEO credibility is at all-time low

    Edelman’s 2017 Trust Barometer , which surveyed more than 33,000 people in 28 countries, shows CEO credibility dropped 12 points globally to an all-time low of 37 percent, falling in every country surveyed. Other key findings about business include...
  • Why Some CEOs Perform Better than Others

    What makes some CEOS and leaders perform better than others? ghSMART consultant Elena Lytkina Botelho explains that successful CEOs and leaders exhibit fast decision making, good relationship management, reliability, and the ability to adapt. "It's...
  • You don't have to be a manager to be a leader

    Liz Ryan at Forbes reminds us that subject-matter experts can take the traditional executive path, but they aren't required to deal with managing people, budgets, and the like. Subject-matter experts are sought-after and valued for their expertise...
  • Personality Type: Manager or Entrepreneur?

    Do you know your personality type ? In the attached report, ENTJs supervised the largest average number of employees. Most entrepreneurs were ENTP. What is your type? Do you lean more toward management or entrepreneurship? All of us have a preferred...
  • How to be the best boss

    A good manager (or boss) knows the fundamentals of management - planning, organizing, selecting, directing, and controlling. The infographic above from CIPHR offers some guidelines for managers to have positive impacts on their employees' careers...
  • Coaching Employees to Success

    The infographic above and the attached ebook from Quantum Workplace suggest that employee coaching could be HR’s number one tool for employee training, development, and performance management. What are the best practices behind coaching employees...
  • State of the American Workplace 2017

    Gallup has conducted in-depth research to help managers and leaders optimize their attraction, retention, engagement and performance strategies during a time of extraordinary change. It can be found in "State of the American Workforce." (See...
  • Happy Valentine's Day 2017!

    According to NRF’s annual survey conducted by Prosper Insights, U.S. consumers are expected to spend an average $136.57 for Valentine's Day. “Valentine’s Day continues to be a popular gift-giving occasion even if consumers are being...
  • 2017 Edelman Trust Barometer

    2017 Edelman Trust Barometer - Global Results from Edelman The newly released 2017 Trust Barometer from Edelman reveals the largest-ever drop in trust across institutions. CEO credibility dropped 12 points globally to an all-time low of 37 percent...
  • Better Managers Improve Employee Engagement

    Quantum Workplace says that to improve employee engagement, companies must get better managers. "Engaged employees are more productive, more profitable, more customer-focused, and more likely to stay." How do managers negatively impact employee...
  • What is your management style?

    Below is a summary of six different management styles, by findmyshift . Do you think the styles listed above are management styles or leadership styles? Explain. How do these styles differ from the ones in your management textbook? Which...
  • The Anatomy of an Effective Executive

    What does the infographic above show about attributes that contribute to workplace success for people in leadership roles? How should an executive appear to others? What skills does an executive need? What does an executive need to know?
  • The Manager’s Guide to Letting Go

    The infographic below from teamfocus explains how managers can go on vacation. Unfortunately, many managers do not disconnect from work while on vacation. Managers must trust employees to do the work while they are away. But, with training, employees...
  • Jobs With High and Rising Pay

    Indeed, a job search site, found that few adults had a job for which wages are high and growing. Source: T he Wall Street Journal Why do you think so many management jobs met Indeed's criteria as an “opportunity job” with pay...
  • Management is Hard to Automate

    McKinsey & Company studied the potential of machines replacing humans across sectors and activities. McKinsey reports, "The hardest activities to automate with currently available technologies are those that involve managing and developing...
  • Introverts: 4 Ways to Be Yourself and Be a Charismatic Leader

    Most people think that managers are extroverts. But, introverts are managers, too! Read more about extraversion and introversion at the Myers & Briggs Foundation. "Introverts need to do two things to become charismatic: make people feel liked...
  • Product Managers

    T he 280 Group conducted a comprehensive survey of product managers . “The results contain data from over 850 Product Managers and Product Management team leaders about the biggest challenges faced in their organizations. The final report also includes...
  • Interview with AMA President CEO Ed Reilly

    Click on the links above to view KZO Innovations interview with American Management Association (AMA) President and CEO, Ed Reilly, about how technology is changing how today's workforce is managed. What is AMA doing to address these rapidly evolving...
  • Your Work Uniform

    Christina Binkley of The Wall Street Journal reports that you can simplify your life by wearing the same look everyday. In other words, wear your own uniform. Do you make a great first impression ? What does it mean to look professional? Why would...
  • 2016 Workforce-Skills Preparedness

    PayScale surveyed 63,924 managers and 14,167 recent graduates. Information about skills employers desire can be found at http://www.payscale.com/data-packages/job-skills The report included findings about promoting managers. There are certain skills...
  • Find a Mentor

    A mentor is a connection that matters! Mentors make a difference! Everyone needs a mentor! Why does everyone need a mentor at work? What are the rules for working with a mentor? Explain how you will work with a mentor.