Gemmy S. Allen is Management Coordinator and Faculty at North Lake College, Irving, TX of the Dallas County Community College District. She is the co-author of the textbook Management: Meeting and Exceeding Customer Expectations, published by Cengage. Her awards include being named Outstanding Mountain View College Faculty Member and receiving the Golden Oak Award, Oak Cliff Chamber of Commerce; the National Institute for Staff and Organizational Development Excellence in Teaching Award; and the award for Mountain View College Innovator of the Year. She served as a member of Microsoft Mentors, the Microsoft/Compaq College Advisory Council and the St. Philip’s College Model Electronic Commerce Curriculum Advisory Committee and is founding teacher, Virtual College of Texas — “Internet Teachers at Every College.” In addition, she has co-authored several discipline-specific, Internet-related books, developed several online classes, made numerous presentations to industry, and has led workshops in the United States, Australia and Mexico.
72andSunny Published a Diversity Playbook That It Wants All Companies to ‘Steal’ as part of the company's global mission to expand and diversity the creative class (advertising agencies and clients). The Playbook offers key insights as well as actions organizations can take.
“One of the things we’ve realized over the last six months to a year, was the more conversations we’ve had with people the more we’ve realized there’s an unmet need for sharing the basics of how to even get started. It’s a daunting thing to jump in to especially if you’re a smaller company, even a bigger company, figuring out how to do this,” Evin Shutt, COO, partner, 72andSunny, said. “[Diversity] is bigger than all of us and so important that we need to share it. As an industry the only way to move forward is through openly sharing and having these conversations. Our hope is it can be a catalyst for that,” Shutt added.
Read the playbook at the link above to find nine key points, or plays, which 72andSunny has learned about diversity.
Explain which play you think is the most important.
Merriam-Webster added 250 new words to the dictionary.
Two words used in management are Internet of Things and Onboarding.
Internet of Things is the networking capability that allows information to be sent to and received from objects and devices (such as fixtures and kitchen appliances) using the Internet.
Onboarding is the act or process of orienting and training a new employee.
View the list and choose other new words that you find of specific interest to management. Explain your choice(s).
Are you a Millennial? If so, you were born between 1980 and 2000 and are entering the workforce. Millennials are fundamentally changing the rules of a game called “work”. The attached report "Collaboration Generation: The Rise of Millennials in the Workplace" breaks down this new species of employee.
How to managers get a multigenerational workforce to work together towards a common goal?
In the video above, Alexander Wagner explains why one in seven large corporations commits fraud each year.
Explain the importance of a code of conduct or ethics for managers and employees in a business.
What is the problem with appealing to benefits and costs to get people to behave according to them?
Explain why managers should hire employees who have the values that are in line with the business.
Heidi O’Neill, the president of Nike’s billion direct-to-consumer business, including Nike.com and Nike retail stores, has a new role as of June: To unite all of Nike’s interactions with customers under one organization and to build shopping experiences that make the most of the advantages that digital and physical retail each offer. In the interview above at the Code Commerce Fall 2017 conference.
Do you wear Nike?
Do you shop at Nike.com? Explain.
Why did Nike decide to partner with Amazon?
Explain Nike’s relationship with frenemies like Amazon.
How is Nike fighting off robots and counterfeiters?
Corey Thomas, president and CEO of Rapid7, describes what he learned about leadership as a young man:
"My first job was as a janitor for local churches in Georgia, where I grew up. And there were some important leadership lessons there. You learn a lot about the difference between how people act on the outside and how they behave when no one's looking. They might seem upstanding, but you learn that they expect others to clean up after them." Would you be willing to work as a janitor? What does being 'humble' mean? What does being 'confident' mean? How can you be confident and humble at the same time?
"My first job was as a janitor for local churches in Georgia, where I grew up. And there were some important leadership lessons there. You learn a lot about the difference between how people act on the outside and how they behave when no one's looking. They might seem upstanding, but you learn that they expect others to clean up after them."
Would you be willing to work as a janitor?
What does being 'humble' mean?
What does being 'confident' mean?
How can you be confident and humble at the same time?
It seems hard to believe that the iPhone was introduced just ten years ago. Since then, a lot has changed. Many people do not carry a camera, wear a watch, or use a paper map to travel. Most never leave home without their phone. The New York Times video above is a (slightly) tongue-in-cheek look at all the things this ubiquitous gadget has laid to waste.
Technology is an important element in the business environment. What management examples would you add to this video?
Sixty-seven percent of Americans consume news on social media, with 55% of those ages 50 or older using social to stay informed about current events, Pew Research reports. Twitter, Snapchat and YouTube have experienced the most growth in news consumption, and Instagram, WhatsApp and LinkedIn also are becoming popular sources.
Where do you get your news?
Explain what managers should do when they know that Americans are more likely than ever to get news from multiple social media sites.
The six tactics below can create productive conflict with a focus on issues, not personalities.
Explain how the six tactics can reduce conflict.
Which one do you think will work the best?
In the video above, Ray Dalio makes the business case for using radical transparency and algorithmic decision-making to create an idea meritocracy where people can speak up and say what they really think -- even calling out the boss is fair game.
How did Dalio create one of the world's most successful hedge funds?
What if you knew what your coworkers really thought about you and what they were really like? Explain how radical transparency and algorithmic decision-making can create an idea meritocracy.
How might you harness the power of data-driven group decision-making?
The Eisenhower principle, named after Dwight D. Eisenhower the 34th President of the United States, can help you to prioritize tasks by urgency and importance results in 4 quadrants.
Identify a decision that you need to make.
Use the model above to identify tasks that should be done first, items that should be scheduled, things that should be delegated, and what can be ignored.
What things are you doing that you should not be doing at all?
I hope you had a happy and safe Labor Day. In the infographic above, WalletHub gathered some Labor Day facts.
Did you celebrate the Labor Day holiday at home or away?
To gain a better understanding of the biggest issues facing workers today and how they’re likely to evolve in the near future, WalletHub posed the following questions to a panel of leading labor experts. How would you answer the questions?