Gemmy S. Allen is Management Coordinator and Faculty at North Lake College, Irving, TX of the Dallas County Community College District. She is the co-author of the textbook Management: Meeting and Exceeding Customer Expectations, published by Cengage. Her awards include being named Outstanding Mountain View College Faculty Member and receiving the Golden Oak Award, Oak Cliff Chamber of Commerce; the National Institute for Staff and Organizational Development Excellence in Teaching Award; and the award for Mountain View College Innovator of the Year. She served as a member of Microsoft Mentors, the Microsoft/Compaq College Advisory Council and the St. Philip’s College Model Electronic Commerce Curriculum Advisory Committee and is founding teacher, Virtual College of Texas — “Internet Teachers at Every College.” In addition, she has co-authored several discipline-specific, Internet-related books, developed several online classes, made numerous presentations to industry, and has led workshops in the United States, Australia and Mexico.
On his 87th birthday, Warren Buffett, Berkshire Hathaway, spoke with CNBC's Becky Quick in the video above. He discusses Hurricane Harvey, 2% GDP economy, Interest rates, North Korea, Apple, IBM, Bank of America, Wells Fargo, Amazon, Whole Foods, brand manufacturers and retailers, P & G, Coca Cola, and Unilever. It is interesting to note that he has lived under 15 presidents and believes that the country will move forward.
Hurricane Harvey will take an economic toll. Home/auto insurance, flood insurance, refineries, air travel, and small business have already been affected. The Commerce Department reported Wednesday (August 30) that gross domestic product (GDP) grew at an annual rate of 3 percent in the April-June quarter.
GDP is the broadest measure of economic health, but Buffett did not agree that GDP was 3%. What does he believe about GDP?
Explain why you agree or disagree with Buffett. What does this mean for business?
Gallup reports that "Americans' approval of labor unions has risen to 61%, the highest since 2003. A new high of 39% say unions should have more influence."
A Google search for "any company that has a union, deserves a union" resulted in over 44 million posts. In other words, with what we know about management today, there should be no need for unions.
Seth Godin reminds us that "unions have a vested interest in pushing each of their members to reject the industrial sameness that seems so efficient but ultimately leads to a race to the bottom, and jobs (their jobs), lost."
What is the purpose of a union?
Why are more Americans approving of unions today?
What should managers do to ensure that employees are treated with appropriate respect, dignity and compensation?
You will find more statistics at Statista
When Costco employees were asked, How likely are you to recommend your employer to a friend or family member?, Costco received a score of 9.58 out of 10. This resulted in Costco being named the best employer for 2017.
Michael Lee Stallard writes that "3 factors that make Costco America's best employer." Costco has a clear and inspiring vision of doing the right thing even when it is difficult.; it shows that it values its staff with superior benefits and compensation, growth opportunities; and Costco listens to employees' ideas for improvement.
Stallard writes about Costco, "The company’s Connection Culture provides a competitive advantage that will help it sustain its impressive track record of superior performance and weather the difficult seasons that all companies face from time-to-time. Some of its competitors have been reported in the press to have toxic cultures that harm employees. These organizations may continue to perform well for a while, but eventually their lack of connection will lead to managerial failure that sabotages performance. It’s only a question of when."
Why is culture important to employees?
How do you find out about a company's culture before you begin working for the company?
As the new school year begins and summer ends, our work routines change. For many of you, it's already peak busy time. Others of you are about to jump into your peak busy time, and many of you are wondering if you'll ever NOT be crazy busy.
In the above 14-minute TED talk, Dr. Kelly McGonigal talks about research of the impact of stress on your health.
The Center for Body Language studies successful leaders. As a result, researchers have identified several body language positions which are indicators of effective, persuasive body language. These include the following.
Record yourself giving a presentation.
Review the video with the sound off, watching only your body language.
Which of these positions did you use?
Which of these positions should you have used?
Communication is an important management skill. Without it, understanding does not take place. But, managers do not want to be boring! Custom-Writing has developed the above infographic to show 28 boring words. We all use them! But, instead of using boring words, the infographic shows alternatives that you can use.
Which of the 28 boring words have you been using?
Which ones will you replace with more exciting alternatives?
In the above video, John Baldoni says, to find out who you are as a leader, ask yourself what you do well, which areas you need help with, and how you can better help your team. "Make sure there's an alignment between what you think you're doing and what they are receiving," he says.
Who are you?
What can you do?
It is important for managers to motivate employees. But, understanding what motivates you, can help you motivate others. In the infographic above, several questions are listed to help you inspire yourself.
List three people who inspire you.
What have you learned from these people?
What actions will you take to incorporate what you have learned into your everyday life?