• How to Get Better at the Things You Care About

    Do you feel that you are working hard but not improving? You're not alone. Eduardo Briceño reveals a way to think about getting better at the things you do, and shares some techniques so you can keep learning and always feel like you're moving forward. He asks, "What if, instead of spending our lives doing, doing, doing, performing, performing, performing, we spent more time exploring, asking, listening, experimenting, reflecting, striving and becoming? What if we each always had something we were working to improve? What if we created more low-stakes islands and waters? And what if we got clear, within ourselves and with our teammates, about when we seek to learn and when we seek to perform, so that our efforts can become more consequential, our improvement never-ending and our best even better?"

    Why are you in the performance zone instead of the learning zone?

    How can you spend more time in the learning zone?

    What are you working to improve?

  • More people working at home

    The Bureau of Labor Statistics (BLS) just released the American Time Use Survey . The share of workers doing some or all of their work from home is increasing.

    • In 2016, 22 percent of Americans worked at home
    • Employees with an advanced degree were more likely to work at home
    • Men worked 56 minutes more than women

    Track your use of time for one week.

    How do you use your time?

    How could you use your time more productively?

  • Big Data and Analytics

    "Firms still use statistics packages, spreadsheets, data warehouses and marts, visual analytics, and business intelligence tools." But, hardware advances, open source software, and cloud computing enable companies to store and analyze far more data than in the past. Making quicker decisions can dramatically improve productivity.

    What the two terms - big data and analytics - really mean?

    How can managers effectively use big data and analytics?

  • How transparent should compensation be?

     Research from staffing firm, The Creative Group, asked employers in the advertising and marketing fields, "Should professionals' pay be public knowledge?" Most employers said "no."

    According to the survey, the top benefits of sharing compensation information openly are increasing productivity and boosting recruitment and retention.

    "No matter what your company's salary policy is, benchmarking compensation and paying competitively are crucial in today's candidate-driven market," said Diane Domeyer, executive director of The Creative Group. "Talented professionals are always exploring their options, and managers need to stay on top of salary trends to ensure their employees are being paid fairly."

    Why would you want others to know your salary?

    Why would others want to know your salary?

    Explain how the pros and cons of pay transparency.

  • Dr. Robert Cialdini interviews Dr. Amy Cuddy

    In this video, Dr. Robert Cialdini interviews Amy Cuddy, bestselling author of Presence: Bringing Your Boldest Self to Your Biggest Challenges, known around the world for her 2012 TED Talk, which is the second-most viewed talk in TED’s history. Cuddy studies how nonverbal behavior and snap judgments influence people.

    Explain how you can improve your own life.

    How do you tower over your circumstances?

  • Persuasive Techniques

    The infographic above is about persuading customers. But, managers must persuade internal customers - those we work with. These techniques should work well with your team. 

    To persuade others:

    Use visuals.

    Tell a story.

    Keep it simple.

    Convey benefits.

    Which of these techniques will you incorporate into your communications to your work group?

  • Alibaba CEO Jack Ma Plans to Create a Million Jobs in the U.S.

    Jack Ma, CEO and founder of e-commerce Alibaba and the richest man in China, met with President Donald J. Trump and promised that he would create 1 million U.S. jobs by enabling 1 million U.S. small businesses, including farmers and entrepreneurs, to sell goods in China and Asia. USA Today reports, "Unlike the Amazon model Americans are familiar with, Alibaba does not sell directly to consumers. Instead, it operates marketplaces that connect buyers and sellers." In Ma’s words, “think of us as a virtual mall with nearly half a billion shoppers buying from sellers that operate their own online storefronts.”

    In a June 8, 2015 editorial for the Wall Street Journal, Ma wrote, "Our U.S. strategy is simple and clear. We want to help U.S entrepreneurs, small business owners, and brands and companies of all sizes sell their goods to the growing Chinese consumer class. Chinese consumers will get to buy the American products they want. This, in turn, will help create American jobs and increase U.S." 

    The Detroit Gateway '17 conference will be held next week. Visit the website at http://gateway17.com/

    What types of small business and what types of products could be successfully sold to the Chinese?

  • Neil Blumenthal's Eye Doctor Inspired Him to Start Warby Parker

    Neil Blumenthal started Warby Parker, an eyeglass company.

    Read the history of Warby Parker.

    What was the problem that started Warby Parker?

    Why did Neil Blumenthal decide to go to business school?

    How did networking at the university lead to changing the world?

    How is Warby Parker socially responsible?

  • Retain Employees through Engagement


    The infographic above from a Quantum Workplace study shows employees are not happy and many are feeling less and less loyal to their companies.

    What trends and tips could a manager use to impact employee engagement?

  • Define Your Fears to Achieve Your Goals

    In the video above, Tim Ferriss tells us why we should define our fears instead of goals. Sometimes, fears prevent you from setting goals.The hard choices -- what we most fear doing, asking, saying -- are very often exactly what we need to do.

    How can we overcome self-paralysis and take action? Tim Ferriss encourages us to fully envision and write down our fears in detail, in a simple but powerful exercise he calls "fear-setting."

    Ferriss used the following questions to focus his thinking and overcome his fear(s).

    What if I do this thing I fear?

    What might be the benefits of an attempt or a partial success?

    What is the cost of inaction?

    How can you thrive in high-stress environments and separate what you can control from what you cannot?

    Where in your life right now might defining your fears be more important than defining your goals?

  • Be Happier and More Productive

    Explain which of the 5 ideas most appeals to you.

    How will you implement it?

  • Infographic Résumé

    t is difficult to differentiate your resume from those of all of the other job applicants. But, have you ever considered a visual infographic résumé? Margaret Magnarelli at Monster writes, "Text-only resumes are yesterday’s news. The infographic or visual resume—which uses charts, icons, and other graphic design elements to show vs. tell a person’s professional story—is the new darling of the recruiting world. A picture is, after all, worth 1,000 words."

    You can make your own infographic with help from these sites: 5 Sites to Create an Awesome Infographic Resume (Even if You're the Least Creative Person Ever) and 15 Free Infographic Templates in PowerPoint.

    How could an infographic resume help you in the ever-competitive job search?

  • CEO credibility is at all-time low

    Edelman’s 2017 Trust Barometer, which surveyed more than 33,000 people in 28 countries, shows CEO credibility dropped 12 points globally to an all-time low of 37 percent, falling in every country surveyed. Other key findings about business include: Trust in business (52 percent) dropped in 18 countries; Employees, on average, are trusted 16 points more than CEOs on messaging around employee/customer relations (53 percent), financial earnings (38 percent), crises (37 percent), innovation (33 percent), industry issues (32 percent) or programs addressing societal issues (30 percent).

    “Business is the last retaining wall for trust,” said Kathryn Beiser, global chair of Edelman’s Corporate practice. “Its leaders must step up on the issues that matter for society. It has done a masterful job of illustrating the benefits of innovation but has done little to discuss the impact those advances will have on people’s jobs. Business must also focus on paying employees fairly, while providing better benefits and job training.”

    Business finds itself on the brink of distrust. A majority of the global population surveyed worries about losing their jobs due to the impacts of globalization (60 percent), lack of training or skills (60 percent), immigrants who work for less (58 percent), jobs moving to cheaper markets (55 percent) and automation (54 percent).

    Explain how managers can ease the worries of employees about losing their jobs, lack of training, and automation.

  • Profits as Social Responsibility?

    lmost 50 years ago, Milton Friedman said, "The social responsibility of business is to increase its profits."

    (See the attached article and Milton Friedman, "The Social Responsibility of Business is to Increase Its Profits," In Ethical Theory and Business 8th Edition, ed. by Tom L. Beauchamp, Norman E. Bowie, and Denis G. Arnold, New Jersey: Pearson, 2009, 55.)

    What, if anything, is wrong with Friedman's statement, "There is one and only one social responsibility of business – to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition without deception or fraud"?

    Explain what is meant by "managers and organizations should serve others".

  • When to Outsource Data Entry Jobs

    In this infographic, Global Outsourcing presents the five questions managers should ask before outsourcing data entry jobs.  
    Every manager must ask, "What are our core competencies?" If a business is not competent in an area, that area is usually outsourced.
    What other jobs besides data entry might be outsourced?
    What are the advantages and disadvantages to outsourcing?
  • Three Ways Managers Can Increase Collaboration

    In the video above, John Baldoni, leadership educator, says that managers can increase collaboration on a project by employing a three-step methodology.

    1. Comment. Ask your employees to tell you in their own words what the project is all about.
    2. Contribute. Invite your employees to tell you what changes they would make to the project.
    3. Collaborate. Challenge them to collaborate with you. If the project is to be successful it will need to involve the contributions of everyone.

    What was your last project?

    Explain how the project leader asked you to speak about the project.