• The power of saying "Thank You!"

    Thank you for reading this blog post!

    Why is it important to tell others "thank you"?

    Who should you tell "thank you"?

    Explain why managers should say "thank you".

  • Citigroup accelerates its digital transition

    In the above link, watch the video. Citigroup's Head of Operations and Technology, Don Callahan, describes the bank’s efforts to accelerate its digital transition.

    Who are Citi's competitors?

    How does he define agility? Why must a company be agile?

    What example does Callahan give of agility at work? Can you think of others?

    Callahan says, "At Citi, we have transformed our overall strategy around information security, and we now have what we call an intelligence-lead model." Explain.

    What other companies or organizations should accelerate their digital transition?

  • Stop Wasting Time!

    time wasters at work - infographic

    How do you waste time? OR How is your time wasted?

    How can you solve this problem for yourself?

    How can you solve this problem for your employees (now or in the future)?

  • 2017 Edelman Trust Barometer

    The newly released 2017 Trust Barometer from Edelman reveals the largest-ever drop in trust across institutions. 
    CEO credibility dropped 12 points globally to an all-time low of 37 percent, plummeting in every country studied.
    Employees, on average, are trusted 16 points more than CEOs on messaging around employee/customer relations (53 percent), financial earnings (38 percent), crises (37 percent), innovation (33 percent), industry issues (32 percent) or programs addressing societal issues (30 percent).
    Ben BoydPresident, Chief Executive Officer, Edelman Canada and Latin America, said, "No single action is more interconnected with building trust than “treating employees well.” And yet what that action entails today is far more complex than good pay and benefits. It goes beyond surveying employees about engagement. Rather, the best companies are deeply listening and strategically integrating those insights to help shape the future of their business. What’s more, if the majority believes the system isn’t working, business must infer that their employees are a subset of this  population—which further underscores the necessity of listening as a trust-building and operational imperative."
    What should managers do as a result of this survey? How can they build trust with customers and employees?
  • Martin Luther King - I Have A Dream Speech - August 28, 1963

    Today is Martin Luther King, Jr. Day and the video above is his most famous speech, "I have a dream." He was a Civil Rights leader. 

    What are some of his leadership lessons?

  • Take Back Your Lunch Hour!

    Digital Third Coast found that 55% of people regularly run errands instead of eating. 

    What happened to eating lunch during the "lunch hour" at work?

     Why should managers encourage employees to take their lunch hour?

  • Pecha-kucha presentation on emotionally intelligent signage

    Pecha-kucha presentation on emotionally intelligent signage from Daniel Pink on Vimeo.

    In the video above, Daniel Pink uses Pecha-kucha to present on emotionally intelligent signage. 

    PechaKucha 20x20 is a simple presentation format where you show 20 images, each for 20 seconds. The images advance automatically and you talk along to the images. This means that you can give your presentation is under seven minutes.

    Two architects, Astrid Klein and Mark Dytham of Klein Dytham architecture, invented the format in Tokyo, Japan because they thought that architects talked too much. You can read more FAQs and watch presentations at http://www.pechakucha.org/faq

    For a tutorial, watch this video, “Creating a Pecha Kucha Presentation Using PowerPoint.” https://www.youtube.com/watch?v=l9zxNTpNMLo

    You can make a great presentation using PechaKucha! Try it.

    Daniel Pink reminds us that emotionally intelligent signage should be clear, understandable, and direct. It should demonstrate empathy and encourage empathy.

    Every manager should improve signage! Look around and find a sign that needs improvement. Who is the sign for? What impact will the sign have on everyone else? What does the sign sound like when you read it aloud? Make the sign clearer, more understandable, and direct.

    Now, improve the sign!

  • Top 10 New Year's Resolutions 2017

    Lose Weight / Healthier Eating 21.4%
    Life / Self Improvements 12.3%
    Better Financial Decisions 8.5%
    Quit Smoking 7.1%
    Do more exciting things 6.3%
    Spend More Time with Family / Close Friends 6.2%
    Work out more often 5.5%
    Learn something new on my own 5.3%
    Do more good deeds for others 5.2%
    Find the love of my life 4.3
    Find a better job 4.1%
    Other 13.8%

    New Years Resolution Statistics

    Goal setting is important to management. It is motivating for many people. In fact, 45% of Americans usually make New Year's resolutions. Yet, most personal resolutions have nothing to do with business or jobs.  For example, "Losing Weight" is the frequently made resolution.

    Did you make any resolutions for 2017? If so, what? Have you kept your resolutions so far this year? If so, how? If not, why not?

  • Millennials in the Workplace

    Simon Sinek in the interview above talks about millennials, technology addiction, and how we got here.  

    Who are the millennials?

    Why should you put your phone away when you are around others?

    How can you learn patience and why should you?

    How should you form relationships?

    How should millennials be managed?

  • The Ingredients of Great Leadership

    What is the moment that demands your leadership?
    How are you being defined by technology?
  • Whistle While You Work

    61% of employees listen to music at work to make them happier and more productive. What about you? Do you listen to music at work?

    90% of workers perform better when listening to music, and 88% of employees produce more accurate work when listening to music. Do you perform better when listening to music?

    How does listening to music improve mental and emotional well-being?

    Explain when you should change the music.

    Why should a manager make a productivity play list?

  • Music Boosts Productivity at Work

    • 81% of people worked fastest when listening to one of four music genres
    • 88% of people worked most accurately when listening to one of four music genres
    • Pop music is best for working quickly and accurately
    • Classical music is most effective for solving mathematical problems
    • Ambient music improves data-entry accuracy
    • Dance music enhances proof-reading skills

    See the attached study. "The researcher’s response to the question, Should music listening be encouraged in the workplace?, is that over time, music listening based on workers’ choice to listen ‘when they want as they want,’ is beneficial for state positive affect, quality-of-work, and time spent on a task."

    Neuropsychologist Dr David Lewis discusses this ground-breaking new study alongside research participants in the video below.

    Explain why listening to music boosts productivity.

    Which type of music is best for you to be more productive. Explain.

  • Aflac Corporate Social Responsibility

    Vice President and Managing Director of US & Reputation Institute, Stephen Hahn-Griffiths and Catherine Blades, Senior Vice President of Corporate Communications at Aflac discuss a study that examines the importance of corporate social responsibility including reputation.

    Aflac released its 2016 Corporate Social Responsibility survey results.The survey found that "responsibility is a characteristic of companies, not the title of a department or a campaign the company pursues. How you operate, what you make, what you pay your employees, with whom you do business and where you do it bear greater weight on whether a company is, and is seen as, responsible than the charities it donates to."

    What does having a good reputation mean for employees, consumers, and investors?

  • Are you a giver or a taker?

    Why is a giver better than a taker at work?

    What is "pronoia"?

    How can you help other people succeed?

  • Job Jumps and Career Changes


    Why do millennials job hop?

    What must managers understand about millennials?

    What is this generation looking for in a company?

    How can managers strive to meet those expectations?