Gemmy S. Allen is Management Coordinator and Faculty at North Lake College, Irving, TX of the Dallas County Community College District. She is the co-author of the textbook Management: Meeting and Exceeding Customer Expectations, published by Cengage. Her awards include being named Outstanding Mountain View College Faculty Member and receiving the Golden Oak Award, Oak Cliff Chamber of Commerce; the National Institute for Staff and Organizational Development Excellence in Teaching Award; and the award for Mountain View College Innovator of the Year. She served as a member of Microsoft Mentors, the Microsoft/Compaq College Advisory Council and the St. Philip’s College Model Electronic Commerce Curriculum Advisory Committee and is founding teacher, Virtual College of Texas — “Internet Teachers at Every College.” In addition, she has co-authored several discipline-specific, Internet-related books, developed several online classes, made numerous presentations to industry, and has led workshops in the United States, Australia and Mexico.
Do you ever find yourself in a situation where you have agreed to do something that you do not want to do? What happened?
You can master the art of negotiation!
Which of the techniques in the above infographic will you use next time? Explain how that might change your circumstances.
The infographic above by Forum, details which factors widen the trust gap between employees and managers.
Explain how can leaders amend the problem.
Shake Shack outlines career paths for employee growth in the video above. The Steppin' Up Model is a promotional path for growth at Shake Shack.
What do employees need to do to get a job promotion?
Psychologist Amy Wrzesniewski at Yale University finds people about equally split in whether they say they have a "job," a "career" or a "calling."
Why do you want to work? Do you want a job, a career, or a calling? Explain.
Most of us want to work for organizations that support social causes and contribute to our community.
Why are workplace giving opportunities essential?
What are some types of workplace giving?
Explain which workplace giving opportunities you would enjoy the most.
The Coaching.com company says, "This THINK acronym and infographic helps us communicate more kindly with others. Originally the THINK acronym was created to help reduce online bullying (to be used before posting something on Social Media), but it's actually useful for all our communications..."
Stephen Wunker and Sunand Menon discuss their book Jobs to be Done: A Roadmap for Customer-Centered Innovation in the video above.
What do the authors mean by who, the what, the why, and the how?
How does the title of the book Jobs to be Done: A Roadmap for Customer-Centered Innovation describe the problem-solving process?
Why does emotion matter in problem-solving?
451 Marketing, an integrated marketing agency, surveyed consumers about holiday shopping.
How might the results from the survey help managers prepare for the season?
Resutls say tht 75% of shoppers aged 18-24 (millennials) will spend under $500 on holiday gifts. How much will you spend?
Employee onboarding starts well before the employee's first day of work.
What does the manager need to do before a new hire's first day on the job?
LinkedIn Salary is a tool designed to help members find salaries based on title and location. Search results will display the number of members that have shared salary information within the past 12 months. So far, more than 1 million members have contributed salary information.
How can salary data help you stay informed and make wiser career decisions?
In the infographic above by Truity, we can see a breakdown of how people with various Myers-Briggs personality types do when it comes to job performance, happiness, and even average salary. (See attached.)
Have you taken the Myers-Briggs? It should be available on your campus. Check with the counseling or career center.
What is your type?
What does it say about your career choice?
Prophet’s Brand Relevance Index (BRI), found 50 relentlessly relevant brands who excel in four principles:
Why didn't technology companies like Google, Snapchat and Facebook rank in the top 50?
Who are your favorite brands? Did they make the list?
Every company wants their employees to be more productive. So, many companies survey their employees annually. But, TINYpulse shares data comparing frequent (pulse) to annual surveys.
Supplementing annual surveys with pulsing surveys seems to give managers better data about employee perceptions.
How can managers act on survey results right away so that employees know that management wants to change?
Managers need to let employees know how they are doing. Sometimes, the only word we can think of to say is "good", but there are many more appropriate words to use.
Think about the last time you said that something was "good". What word should you have used instead?
How do managers motivate employees? They show appreciation! The following infographic is from Justworks.
Which of the 15 ways to show appreciation for employees would motivate you? Explain.