Gemmy S. Allen is Management Coordinator and Faculty at North Lake College, Irving, TX of the Dallas County Community College District. She is the co-author of the textbook Management: Meeting and Exceeding Customer Expectations, published by Cengage. Her awards include being named Outstanding Mountain View College Faculty Member and receiving the Golden Oak Award, Oak Cliff Chamber of Commerce; the National Institute for Staff and Organizational Development Excellence in Teaching Award; and the award for Mountain View College Innovator of the Year. She served as a member of Microsoft Mentors, the Microsoft/Compaq College Advisory Council and the St. Philip’s College Model Electronic Commerce Curriculum Advisory Committee and is founding teacher, Virtual College of Texas — “Internet Teachers at Every College.” In addition, she has co-authored several discipline-specific, Internet-related books, developed several online classes, made numerous presentations to industry, and has led workshops in the United States, Australia and Mexico.
InspireYourPeople.com asked one question - "What frustrates you most about meetings?" - and received 1,600 responses.
The top 10 responses were…
Why do managers hold meetings?
How could you avoid doing or allowing the things that annoy people listed above?
How will you make sure that when you attend a meeting, you are attentive, answer questions, and are a part of the discussion?
According to the Coaching Company, there are 12 Courageous Ways to Be Kind to Yourself:
How are you kind to yourself?
How does being kind involve courage?
How do you pay attention to your intuition? When was the last time you did that? What happened?
Many people think that they need to be a workaholic to be productive and successful at work. So, they do not use all of their vacation days from work. But, research shows us, "Statistically, taking more vacation results in greater success at work as well as lower stress and more happiness at work and home."
If you want to be more productive at work, take a vacation!
How can managers get employees to take all of their vacation days and plan ahead for trips?
In the above video, Olivier Scalabre says that the 4th manufacturing revolution is here.
How will this produce a macroeconomic shift and boost employment, productivity and growth?
Why does flexibility matter?
White House economist Jason Furman talks with David Wessel about why so many men in the prime working ages of 25 to 54 are neither working or looking for work.
Dropping out of the labor force is “associated with depression, with drug use, with suicide, with a range of bad outcomes,” says Jason Furman.
Who are the men who are not working?
What are they doing?
What can be done about it?
Working in a foreign country is a great way to get ahead in your career. But, there are cultural differences.
The tips in the Viking infographic above can help you to avoid offending your co-workers abroad. Viking's Ruud Linders said "As European Marketing Manager, I regularly travel to different countries. Each country I visit has its own little quirks and conventions, and that's what makes the world such a beautiful, varied place. Luckily, I usually manage to avoid putting my foot in it - hopefully I'll be even better now I've seen this infographic!"
Where do you need to brush up on your overseas office etiquette?
The above infographic is from McKinsey Quarterly's article, "The CEO guide to customer experience." It helps to answer the question, "What do my customers want?"
Customer experience is an important part of corporate strategy. After all, with out customers, a company would go out of business!
While reading the article, think about the following questions.
How can companies optimize customer journeys?
Why is the customer journey from beginning to end more important than touch points?
What is behavioral psychology?
What is the key to satisfying customers?
How are businesses deploying behavioral psychology?
Watch the video. What does McKinsey director Ewan Duncan say about committed leadership being essential to orchestrate a comprehensive customer-centric makeover?
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The infographic above by Mark Wallace reminds you to mind your manners when you interview.
What are the best practices before, during, and after the interview process for your best chance to land the job you want?
Infographic brought to you by Wrike
Managers will have to deal with difficult team members at sometime in their careers.
How can managers work with difficult team members?
Will a robot do your job in the future?
How is your degree in management preparing you for the future?
Sir Ian McKellen (Lord of the Rings) addressed students from the Chew Valley School in England. He asked the students, “If you don’t do your revision properly, do you know what will happen?” In his Gandalf impersonation he yelled, "You, shall not pass!" Watch the video on Time below:
Below is the video from The Lord of the Rings.
Why is it important to study?
How can managers encourage employees to study and learn new productivity techniques?
In just 2 weeks, 30 Million people have downloaded the Pokemon Go app!
Have you seen video of people walking outside in an active Pokemon Go adventure?
Take a minute to view this amazingly viral new use of Augmented Reality (an extension of Virtual Reality).
Do you have any Pokemon Go and Management ideas? For example, it could be adapted for a company orientation to be shown to new employees. Or it could be used for a training project.How else might the viral Pokemon phenomena be adapted for the workplace?
The U.S. Olympic Committee (USOC) warns businesses: "Do not create social media posts that are Olympic themed, that feature Olympic trademarks, that contain Games imagery or congratulate Olympic performance unless you are an official sponsor as specified in the Social Media Section."
Watch the video below, Basic Facts About Trademarks: What Every Small Business Should Know Now, Not Later
How could a non-sponsor business celebrate the Olympics and work within the rule?