Gemmy S. Allen is Management Coordinator and Faculty at North Lake College, Irving, TX of the Dallas County Community College District. She is the co-author of the textbook Management: Meeting and Exceeding Customer Expectations, published by Cengage. Her awards include being named Outstanding Mountain View College Faculty Member and receiving the Golden Oak Award, Oak Cliff Chamber of Commerce; the National Institute for Staff and Organizational Development Excellence in Teaching Award; and the award for Mountain View College Innovator of the Year. She served as a member of Microsoft Mentors, the Microsoft/Compaq College Advisory Council and the St. Philip’s College Model Electronic Commerce Curriculum Advisory Committee and is founding teacher, Virtual College of Texas — “Internet Teachers at Every College.” In addition, she has co-authored several discipline-specific, Internet-related books, developed several online classes, made numerous presentations to industry, and has led workshops in the United States, Australia and Mexico.
Snapchat was founded in 2011. Evan Spiegel is Snapchat's 24-year-old CEO and Co-founder.
How do consumers use Snapchat?
What management decisions would be affected by this information?
We all know that networking is important to our careers. It helps us, but also, we help others. In fact, successful networkers make an effort to bring people together within their network. In the above video, CareerHMO shows how to introduce two people effectively using email.
CareerHMO's quick tips for writing an introduction email to someone in your network:
Identify two people that you know who might benefit from meeting each other.
Using the above quick tips, write an introduction email.
In the video above, John Mackey, CEO and founder of Whole Foods, talks about why self-awareness matters in business.
Why does self-awareness matter in business?
What is a command and control culture?
What is a trust and track culture?
Herzberg's Motivation-Hygiene Theory tells us it is not just money. Behavioral economist Dan Ariely presents two surprising experiments in the video below that help us understand what gives us meaning in our work.
How can managers help employees thrive by making constant progress and feeling a sense of purpose?
The 2016 Edelman Trust Barometer found that business is the most trusted to keep pace with change. Financial services recorded a larger gain than any other business sector.
Read the global report below.
Why do you think that respondents wanted to see a shift in CEO focus from short-term results and lobbying to job creation (49 percent) and positive long-term impact (57 percent)?
Why do you think that respondents wanted business leaders to be more visible in discussions of income inequality and public policy (80 percent)?
PayScale surveyed more than 71,000 employees to study the relationship between pay and employee engagement.
Why is one of the top predictors of employee sentiment a company’s ability to communicate clearly about pay?
What can managers do to help employees to stay?
IBM Commerce brought together a group of 12 Commerce Futurists to explore three themes: The Future of Technology, Big Data and Analytics, The Future of Customer Experience, The Future of Supplier/Partner Relationships. "While their answers varied, the ultimate theme was clear: the future revolves around the customer and in order to succeed brands need to harness technological tools to create meaningful points of engagement." IBM explains engagement as anticipating customer’s needs and humanizing transactions, regardless of whether customers are purchasing online or in the store.
Watch more influencer videos at https://www.youtube.com/playlist?list... and follow #NewWayToEngage on Twitter.
How could a manager use the IBM influencer videos?
In the above video, former Westfield Chief Marketing Officer (CMO) and and founder of consultancy Popsicle X, Beth Ann Kaminkow discusses digital transformation and the changing role of the CMO.
How is the role of the chief marketing officer changing?
Explain how the marketing person can be fluent at digital and technology.
What does customer-centric mean?
Social recruiting is using social networks as part of recruiting employee efforts. Jobvite offers the attached free white paper: "Social Recruiting 101: Five Steps to Get You Started Today."
Step 1 recommends using Facebook, Twitter, and LinkedIn for recruiting. Companies should have a company career page on Facebook, a company career account on Twitter, and a company page on LinkedIn.
How do you use Facebook, Twitter and LinkedIN?
How does social recruiting differ from traditional recruiting?
Should recruiters be using Google+, Instagram, Pinterest, or Snapchat? Explain.
The above video shows a wearable translator, iLi by Logbar. Two people, with different languages, can have a conversation without a smartphone or a connection to the Internet.
How might managers use iLi?
Recruiting via social media is growing. See the recent Society for Human Resource Management (SHRM) survey, which is attached.
Evren Esen, director of survey programs at SHRM said, “Social media is another way recruiters verify applicants’ employment history and ensure that they are still viable applicants. Social media is here to stay, so employers and employees are utilizing it in various ways throughout the job search process.” He explained the targeting of smartphone users. “Smartphone popularity has exploded, so the use of mobile – for both employers and job seekers – is a natural evolution for recruiting using technology. Companies are adapting to technology and to workers’ interests and, in doing so, they are saving time.”
Which social media do you use?
How might it help you get a job?
All management students aspire to become a manager. But, in your first job, you may not have a management position. Nevertheless, you can use the management skill of delegation, even if you don't have a team. In the video below, an episode of the This is Your Life Podcast, Michael Hyatt and his co-host, Michele Cushatt discuss seven strategies to winning even if you don’t have a team. (The transcript is attached.)
What does Hyatt mean by the following?
Which one of Hyatt's suggestions will you start using today?