Gemmy S. Allen is Management Coordinator and Faculty at North Lake College, Irving, TX of the Dallas County Community College District. She is the co-author of the textbook Management: Meeting and Exceeding Customer Expectations, published by Cengage. Her awards include being named Outstanding Mountain View College Faculty Member and receiving the Golden Oak Award, Oak Cliff Chamber of Commerce; the National Institute for Staff and Organizational Development Excellence in Teaching Award; and the award for Mountain View College Innovator of the Year. She served as a member of Microsoft Mentors, the Microsoft/Compaq College Advisory Council and the St. Philip’s College Model Electronic Commerce Curriculum Advisory Committee and is founding teacher, Virtual College of Texas — “Internet Teachers at Every College.” In addition, she has co-authored several discipline-specific, Internet-related books, developed several online classes, made numerous presentations to industry, and has led workshops in the United States, Australia and Mexico.
Employee engagement leads to higher productivity. But, how can a manager leverage technology to engage employees? The infographic above suggests managers use an intranet for communication.
How do you think a manager might use an intranet to increase productivity?
John Nash is probably best known as the subject of the movie "A Beautiful Mind."
But, the Nash Equilibrium strategy has affected business strategy and decisions in general. You might have been exposed to the Nash Equilibrium strategy in game theory.
Tell us about a time that you used game theory. "My best guess of what you are likely to do will be a guide to what I do."
Why is hiring veterans good for business?
Why is Wal Mart hiring 100,000 veterans?
"The spirit of service and selflessness that is seen in military communities across our country represents what is best about America, and as a Nation we owe our brave service members and their families more than gratitude - we owe them the support they have earned. Joining Forces will ask all Americans to take action, because each of us has a role to play in reconnecting with military families in our communities." -- First Lady Michelle Obama
How will you celebrate Memorial Day?
When you are the manager, it is good to be friendly. But, it is hard to be friends with those who report to you.
How can you be the boss and a friend?
Stephen Colbert was the commencement speaker at Wake Forest University in North Carolina. It is fun to listen to a commencement speaker who’s actually funny!
What did you like about Stephen Colbert's commencement speech?
According to Part I of theEMPLOYEEapp’s 2015 Mobile Trends in the Workplace Survey, mobile access to work information boosts employee engagement and productivity.
Do you own a smartphone? If so, do you prefer to get your information from your computer or from your phone?
How should managers take advantage of mobile technology?
Read the Holocracy Constitution below.
Zappos CEO, Tony Hsieh, is trying a new management system that is known as Holocracy. It has no traditional managers or job titles. But, 210 (14%) of Zappos's employees decided to leave the company. You can read more about it below.
What is the difference between management and leadership?
Is every employee a leader?
Why study management if there is no boss?
Federica Marchionni is the new CEO of Lands' End. But, before she became CEO, she was a customer. Marchionni says that her the philosophy of the company is the same as the founder's: If you take care of your people, if you take care of your customer, the business will take care of itself."
You can read the interview below.
Why is it important for a manager to be a customer?
Are you an introvert or an extrovert (energized by interacting with other people)? Which career is best for you? Do you agree or disagree? Explain.
Most people, even good managers, make bad decisions. But, decision making could be improved by using a checklist. The checklist above is from an article at McKinsey & Company.
How can a checklist help you to safeguard your decision making process against biases?
Why should you use a checklist before you decide?
It seems like every day we hear about another company's digital records being compromised. Privacy and security are important to all of us. The above infographic is from HP Technology at Work.
What are the top five emerging trends?
Explain how a manager might change decision(s) based upon the knowledge of these trends.
The Bureau of Labor Statistics reports, "On an average weekday, full-time university and college students spent 3.3 hours engaged in educational activities, 2.5 hours working, 8.6 hours sleeping, and spent 4.0 hours in leisure and sports activities. (These data are averages for 2009 to 2013)."
The chart above shows how employed persons ages 25 to 54, who live in households with children under 18, spent their time on an average workday. These individuals spent an average of 8.7 hours working or in work-related activities, 7.7 hours sleeping, 2.5 hours doing leisure and sports activities, and 1.3 hours caring for others, including children.
What are the differences in the use of time by students and employees?
Explain how the use of time depicted above is different from how you use time.