Gemmy S. Allen is Management Coordinator and Faculty at North Lake College, Irving, TX of the Dallas County Community College District. She is the co-author of the textbook Management: Meeting and Exceeding Customer Expectations, published by Cengage. Her awards include being named Outstanding Mountain View College Faculty Member and receiving the Golden Oak Award, Oak Cliff Chamber of Commerce; the National Institute for Staff and Organizational Development Excellence in Teaching Award; and the award for Mountain View College Innovator of the Year. She served as a member of Microsoft Mentors, the Microsoft/Compaq College Advisory Council and the St. Philip’s College Model Electronic Commerce Curriculum Advisory Committee and is founding teacher, Virtual College of Texas — “Internet Teachers at Every College.” In addition, she has co-authored several discipline-specific, Internet-related books, developed several online classes, made numerous presentations to industry, and has led workshops in the United States, Australia and Mexico.
Jeff Bezos, CEO of Amazon, accepts the ALS Ice Bucket Challenge, in the video above. As of August 26, the campaign has accumulated $88.5 million dollars total from existing donors and 1.9 million new donors. The ALS Ice Bucket challenge is a very successful fundraising campaign for the illness more commonly known as Lou Gehrig's disease. "The social explosion began when former college baseball player Pete Frates, whose career in sports ended when he was diagnosed with ALS in 2012, posted a video to Facebook on July 31st calling on friends and public figures to take the Ice Bucket Challenge in an effort raise awareness and donations toward research for the disease" (CommPRO.biz). The challenge involves people getting doused with buckets of ice water on video, posting that video to social media, then nominating others to do the same, all in an effort to raise ALS awareness. People can either accept the challenge or make a donation to an ALS Charity of their choice, or do both.
Many CEOs have taken part in the ALS Ice Bucket Challenge. For example, Bill Gates, Microsoft co-founder, accepted Mark Zuckerberg’s ALS Ice Bucket Challenge. How many of your friends have taken the challenge? What makes this fundraiser so popular?
Why do people want to look like a winning coach along the sidelines?
This year's fundraiser has been very successful! Last year, ALS raised $2.6 million from July 29 to August 26, according to the Associated Press. The Ice Bucket Challenge has far exceeded the fundraising goals of ALS. Management at ALS has a social responsibility to spend the money wisely. What are some of the problems that managers might face when their funds far exceed their budgets?
Working as a member of a team is expected in business by management. Brainstorming is a creative problem solving technique used by teams to get more ideas. It is much easier to tame a wild idea than it is to invigorate an unsuccessful solution.
View the brainstorming tips in the slides above.
Tell us about a time that you were involved with a group where a meeting did not use the brainstorming guidelines. How much time was wasted? What would you do differently next time?
Managers should spend most of their time listening, but we aren't taught listening in school. Julian Treasure, sound expert, says, "We are losing our listening." In the video above, he shares five ways to listen better.
Which of the five ways will you use to re-tune your ears for conscious listening?
How do you start your presentation? If you want people to listen to you, it is important to start your presentation with a "hook" to get your audience's attention. The eight most popular presentation hooks from the top 100 most-viewed TED talks, are discussed in the slide show above and listed below.
Think about the next presentation you will make. Which of the eight hooks will you use? Why is that?
In order to make decisions, managers scan the business environment which consists of factors that the manager cannot control. They do so because the environment affects business success. The economy is a key element in the business environment, and inflation has a negative impact on the economy. Inflation causes consumer spending to decrease since the purchasing power of the dollar drops as prices increase.
Use this calculator to compare what a dollar will buy today compared to any time in the past.
See the attached file to compare the rate of inflation to the wage gains of the average worker.
Is inflation increasing?
To find out, the manager can look at the Consumer Price Index. The Bureau of Labor Statistics reports the change in the Consumer Price Index. The index has been increasing.
Have you noticed any prices rising? If so, which ones?
Have you noticed any prices falling? If so, which ones?
Which industries should be most concerned about inflation? Why is this?
Warren Bennis, leadership expert and USC professor, died July 31. He helped us to understand the difference in management and leadership. "There is a profound difference between management and leadership, and both are important. To manage means to bring about, to accomplish, to have charge of or responsibility for, to conduct. Leading is influencing, guiding in a direction, course, action, opinion. He contrasts management and leadership in his book, Learning to Lead: A Workbook on Becoming a Leader, pg. 9. Perseus Books / Addison Wesley, 1997.
Focuses on systems and structures
Focuses on people
Relies on control
Has short-range view
Has long-range perspective
Asks how and when
Asks what and why
Has eye on the bottom line
Has eye on horizon
Accepts the status quo
Challenges the status quo
Is the classic good soldier
Is his/her own person
In his Forbes (8/02/2014) "A Tribute to Warren Bennis, a Leader of Leaders", Steve Denning wrote the following. "Warren’s life and writings epitomized Peter Drucker’s view of management as one of the liberal arts. “‘Liberal’ because it deals with the fundamentals of knowledge, self-knowledge, wisdom, and leadership; ‘art’ because it is practice and application… management will increasingly be the discipline and the practice through and in which the ‘humanities’ will again acquire recognition, impact, and relevance.”
How well does the following quote describe the managers that you know?
"Leaders articulate and define what has previously remained implicit or unsaid; then they invent images, metaphors, and models that provide a focus for new attention. By so doing, they consolidate or challenge prevailing wisdom. In short, an essential factor in leadership is the capacity to influence and organize meaning for the members of the organization" (Warren Bennis and Burt Nanus, Leaders, Harper & Row, 1985, p. 33.)
Chief Executive Officer, A. G. Lafley, announced today that Procter & Gamble (P&G) will cut up to 100 brands from its product line. In an interview with the Enquirer, Lafley said, "Some of our big brands are in industries that are not very attractive: they're not growing or low margin or commodities. If it's not a core brand – I don't care whether it's a $2 billion brand, it will be divested."
Bernstein analyst Ali Dibadj provides the P&G brand listing below.
Bernstein - P&G Brand List
If you were a P&G manager, which brands would you say "don't fit into the company's core beauty, fabric care and other businesses"?