An investigation led by Wells Fargo's board into the practices that led to thousands of false accounts blames Carrie Tolstedt, the former head of the retail division: The root cause of sales practice failures was the distortion of the Community...

The Gat es Foundation's 2017 annual letter is far from a traditional annual report. Instead, it's a letter to Warren Buffet, who, in 2006, gave much of his fortune to support the Foundation's work. The report starts with a 2016 letter from...

In addition to annual reports, many companies publish fact sheets—shorter, friendlier versions for financial and other company information. In Verizon's recent Fact Sheet , the company puts its message clearly up front: A clear purpose. A new...

A PLOS One study tells us that people who are less agreeable, according to a Big Five Personality assessment, judge paragraphs with typos and grammatical errors more harshly. Researchers at The University of Michigan asked 80 participants to take the...

Unlike the NY-area MTA when a train derailment killed four people, the Washington, DC, MTA is doing the right thing: apologizing for a death. Smoke filled a subway car, and officials later described communication with emergency personnel as "ineffective...

University of North Carolina Chancellor Carol L. Folt is on the hot seat to respond to a highly publicized scandal that the Washington Post says involved "an alarming lack of institutional oversight." Between 1993 and 2011, more than 3,100 students...

Starboard Value, a Darden investor, created an extensive PPT presentation to recommend ways to improve the struggling Olive Garden restaurants . Sales and stock prices have been falling. Starboard, which owns eight percent of Darden's stock, criticizes...

Law school graduates are seeking class-action status in a suit against their alma maters Thomas Cooley Law School and New York Law School. The plaintiffs claim that the schools defraud applicants by overstating job placement rates. Apparently, included...

As a new restructuring plan and bailout package for Greece are announced today, a memo about the plans marked "Strictly Confidential" was leaked. (View the memo on Scribd.) Based on the memo, Slate describes the situation as follows...

As the target of some "Occupy Wall Street" demonstrations, Bank of America is fighting back . The company's image has suffered in part because of many foreclosed homes (and " robo-signers "), a recent announcement of $5 monthly...

The Environmental Protection Agency has published a " bombshell " report identifying hydraulic fracturing as the likely cause of water pollution in central Wyoming. The report adds fuel to the growing controversy about "hydrofracking"—the...

Lucky us! Someone leaked an internal report from The New York Times about the company's digital strategy. With logical organization, wonderful supporting visuals, and a precise writing style, the authors outline where the company is missing readership...

The U.S. Global Change Research Program just published a draft report, "Climate Change Impacts in the United States," which has gotten a lot of attention. The report blames human activity on climate change and warns of increasing erratic weather...

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