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  • Bill Gates on Steve Jobs

    In this 60 Minutes interview, Charlie Rose asks Bill Gates, founder of Microsoft, about his competitor, the late Steve Jobs, founder of Apple. If you aren't familiar with these entrepreneurs, browse the Triumph of the Nerds , a history of the personal computer and the people who helped shaped it. How important is a computer to you? How do you use a computer? How important is the computer to business? Which jobs don't use a computer? Explain.
  • Twitter CEO Costolo's Commencement Speech

    "When I was your age we didn't have the Internet in our pants," Twitter CEO Richard Costolo joked during his speech at the University of Michigan commencement. "We didn't even have the Internet not in our pants - that's how bad it was." When talking about innovation and Twitter's impact on the world, he said, "Not only can you not plan the impact you're going to have, you often won't recognize it even while you're having it." What has been Twitter's impact on the world? What do managers need to know about Twitter?
  • How Google Understands You

    When you want to know something, do you 'google' it? How does it work? Vertical Measures answers that question with an infographic. How does literal search differ from semantics? What jobs might this technology replace? Infographic by Vertical Measures
  • April Fools at Google

    The mission of Google is "to organize the world's information and make it universally accessible and useful." It is the world's largest search engine and the world's most dominant mobile operating system (Android). In addition to the work, Google likes to have fun. Google celebrated April Fools' Day on its Internet sites. Gmail Blue - The newest upgrade to Gmail is the color blue. Google Nose - The newest upgrade to search is a button to for smell. Just press your nose against the computer screen. YouTube Closes - The site shuts down to determine a talent winner. Google Maps - Treasure Map mode is introduced to users. Did you have fun on April Fools' Day? What do you do at work (home, school) to have fun?
  • Telework and No Promotion

    Yahoo's CEO Marissa Maye r decided that telecommuting or teleworking employees will work in the office beginning in June. Teleworkers work from home or from a remote satellite office. The human resources (HR) director Jackie Reses stated “speed and quality are often sacrificed when we work from home ." Picture: Marissa Mayer and her baby via Twitter in October Some companies have shifted customer service and sales jobs to a 100% teleworking level. Graphic from The Wall Street Journal Many people like the idea of working from home, and more people telework each year. They save time since they don’t commute to work. They don’t have to dress-up since they don’t see customers or other employees. According to the attached June 2012 article in the Monthly Labor Review not only is telecommuting just as popular among childless employees as it is among parents, mothers are no more likely to work from home than are fathers. Teleworkers may be more productive, but many teleworkers feel isolated and lonely. They aren’t visible at work. They are left out of key conservations. They miss sharing ideas at the “water cooler.” They don’t brainstorm or collaborate spontaneously with others. Thus, they aren’t promoted as readily as those who work in the office. When does telework not work for a team, employee, or total organization? Do you think that Yahoo will ban teleworkers forever? How can managers create the best culture for all employees - regardless of location and teleworking options?
  • Always See the Internet with Google Glass

    Yesterday, Google began accepting applications for "bold, creative individuals" to try Google Glass, eye glasses connected to the Internet through Wi-Fi or Bluetooth on the user's phone. (It appears that the glasses would replace the user's smartphone. Users can record video, translate speech, send messages, participate in Google+ Hangouts, and get directions.) Applicants post in 50 words or less what they'd do with the glasses on Google Plus or Twitter. The post must contain the hashtag #ifihadglass. Those chosen must pay $1,500 and pick up the glasses at a special event in New York, San Francisco or Los Angeles. How could managers and work teams use wearable technology like Google Glass? How useful could wearable technology be for work teams?
  • Stay Safe Online This Holiday Season

    This holiday season, more people than ever before will shop online using their smart phones, tablets, and computers. In this video, John Stewart , Chief Security Officer at Cisco shares the information people need to stay safe online this holiday shopping season. He says, "Nearly half of all shoppers in the United States will find gifts online this holiday season and while this trend is convenient, it opens the door to major security threats." What concerns do you have about shopping online? Were your questions answered?
  • Cyber Monday Reaches Spending High

    Yesterday, IBM released data from its Digital Analytics Benchmark showing that Cyber Monday sales reached record levels. IBM explains it this way, " Benchmark enables online retailers to measure their online marketing results--including e-commerce data--against that of their peers. Benchmark is the only peer-level benchmarking solution that delivers aggregated and anonymous competitive data for industry-specific key performance indicators (KPIs), showing how a site performs competitively and historically compared to its respective industry overall, as well as to peers and direct competitors." Online sales on Cyber Monday rose more than 30% from the same day a year ago More mobile devices were used in online commerce, as more than 18% of consumers used a smartphone or tablet to do that shopping Mobile-based sales accounted for 13% of all online deals on Monday The Apple iPad dominated mobile-devices used in online shopping on Monday, accounting for 7% of all online sales on mobile devices and more than 90% of the purchases made on tablets What consumer trends can managers see via digital analytics?
  • Softbank’s 300 Year Plan

    Softbank , the third largest mobile carrier in Japan, just announced a $20 billion takeover of Sprint Nextel, the third largest mobile carrier in the United States. This is all part of Masayoshi Son's 300-year strategic plan for Softbank. He is Softbank's Chairman and CEO. Son shared " SOFTBANK's Next 30-Year Vision " on June 25, 2010. He wants to "Design corporate DNA leading SOFTBANK's growth in the next 300 years." Softbank's web offers the following explanation. This vision aims for the SOFTBANK Group to contribute to people's happiness through the Information Revolution for the next 30 years, and to become "a corporate group needed most by people around the world." To achieve this vision, SOFTBANK will continue to concentrate its operations in the information industry, and advance the Information Revolution with leading technologies essential to the times and superior business models. Read "SOFTBANK Next 30-Year Vision," June 25, 2010, at http://www.softbank.co.jp/en/design_set/data/irinfo/library/vod/2010/pdf/press_20100625_01.pdf ) Most strategic plans are for more than one year, but not for 30 years, much less 300 years. What do you think about Masayoshi Son's goal to create the largest and fastest wireless network?
  • Trustworthy Managers

    Managers must earn people's trust, because people form relationships with those that they respect. The appropriate way for managers to interact with employees, customers, and the community is to adopt the principles of transparency and openness. The manager, who approves or writes content, owns the relationship. He or she must be open and transparent with the audience. Unfortunately, the managers at Nokia learned the importance of truthfulness the hard way when they demonstrated the new Lumia 920, a Windows smartphone, with PureView camera technology. It has optical image stabilization (OIS), which is supposed to reduce blur and camera shake and makes photos and videos look better in low light. Managers did not disclose that the video below was not recorded with PureView technology. Viewers believed that the video was recorded by the new phone. Then, it was revealed that the video had been recorded by a video camera. Nokia apologized on the Web and added the video below recorded from the phone. The New York Times reported that Stephen Elop, Nokia's CEO, asked the chief ethics officer to investigate the situation. Some managers are afraid of transparency. They don't want criticism and debate. What could a manager learn about truth and openness from the Nokia Lumia 920? Should Nokia have included a disclaimer with the first video noting that it was simulated? How does the Nokia Lumia 920 reveal compare with that of the Apple iPhone5?
  • iPhone and iPad Tips

    College students are the biggest users of smart phones. But, some aren't aware of all of the things their iPhone or iPad can do. (See attached Wall Street Journal article.) What tips can you add to those mentioned on the video?
  • Pay with your cell phone

    A wave of a cellphone replaces the swipe of a credit card in a program involving MasterCard PayPass . A phone is used to pay for items. Account information can be embedded in the phone. Google is looking to make Google Wallet more than an mobile-payment system, turning it into a catchall for gift cards, tickets, credentials and the like. "We want you to be able to leave your leather wallet at home and carry your phone and transact with that as your primary transaction device," Robin Dua, head of product management for Google Wallet, says in a video for developers. Watch the Google wallet demonstration on YouTube at http://youtu.be/6tBAB5ls5vM . The video updating Google Wallet is below. A number of other firms, including Apple, are planning similar offerings What do you think? If you could pay with your cell phone, would you do it? Why or why not?
  • Apple versus Samsung

    Intellectual property is an important part of an overall company's net worth. It must be protected. We saw an example of this Friday when a nine-person jury sided with Apple on a majority of its patent infringement claims against Samsung Electronics, awarding Apple more than $1 billion in damages. The jury reached the verdict after reviewing internal documents from both companies including emails between managers and reports to managers. After the verdict was delivered Samsung released the following statement : Today's verdict should not be viewed as a win for Apple, but as a loss for the American consumer. It will lead to fewer choices, less innovation, and potentially higher prices. It is unfortunate that patent law can be manipulated to give one company a monopoly over rectangles with rounded corners, or technology that is being improved every day by Samsung and other companies. Consumers have the right to choices, and they know what they are buying when they purchase Samsung products. This is not the final word in this case or in battles being waged in courts and tribunals around the world, some of which have already rejected many of Apple's claims. Samsung will continue to innovate and offer choices for the consumer. After the verdict was delivered, Apple released the following statement : We are grateful to the jury for their service and for investing the time to listen to our story and we were thrilled to be able to finally tell it. The mountain of evidence presented during the trail showed that Samsung's copying went far deeper than even we knew. The lawsuits between Apple and Samsung were about much more than patents or money. They were about values. At Apple, we value originality and innovation and pour our lives into making the best products on earth. We make these products to delight our customers, not for our competitors to flagrantly copy. We applaud the court for finding Samsung's behavior willful and for sending a loud and clear message that stealing isn't right. What do you think Apple and Samsung will do now? Will Samsung appeal? Will the companies find a business solution, such as licensing? Or, will Apple decide to dominate the market? Amended Verdict Apple Samsung
  • Microsoft unveils new logo

    Microsoft's updated corporate logo was revealed yesterday. The last update was 25 years ago (1987). The old logo is below. Choosing a logo is part of the product planning process. An effective logo projects the personality of a product, service, or company. Customers use the logo to identify the product, service, or company. (Try the Logo Quiz at http://www.logoquiz.net/ .) The new logo precedes Microsoft's new software products -- Windows 8, Windows Phone 8, Xbox services, the next version of Office. Here's how Jeff Hansen , General Manager, Brand Strategy, Microsoft , explained the new logo. "The logo has two components: the logotype and the symbol. For the logotype, we are using the Segoe font which is the same font we use in our products as well as our marketing communications. The symbol is important in a world of digital motion (as demonstrated in the video above.) The symbol's squares of color are intended to express the company's diverse portfolio of products." Many companies have wasted a lot of money on their new logos. Consumers don't recognize them or remember them. It is inefficient for the same company, selling the same product, to change their logo. But, what about Microsoft? Was it time to change the logo? How will the new logo inspire the quality and integrity of the new software products?