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  • Target Replaces Chief Executive Gregg Steinhafel

    Monday, Target replaced chief executive Gregg Steinhafel. Target suffered a major security breach of 40 to 70 million customer credit and debit card records before Christmas. He is the first manager of a major company to lose his job over a breach of customer data. The Target board said in a prepared statement, after discussions with Steinhafel that they both "have decided it is the right time for new leadership at Target." The Boston Globe reported that Cynthia Larose, chair of the privacy and security practice at the law firm Mintz Levin , said "He was the public face of the breach. The company struggled to recover from it. It's a new era for boards to take a proactive role in understanding what the risks are." The news stated that the Target CEO resigned over the security breach. Did he resign or was he fired? What is the difference? Why is the CEO accountable for a data breach?
  • Protect Yourself Online While on the Go

    Protect yourself while on the go. The above video is brought to you by Microsoft and the STOP.THINK.CONNECT. Visit www.stopthinkconnect.org for more information. Last week, a security vulnerability in the technology that powers encryption across much of the Internet, named Heartbleed, was identified. What’s unique about the Heartbleed security flaw is that the web sites you thought were secure -- https:// -- may have contained the vulnerability. Question: Should I change my password and if so, when should I change it? Answer: If a web site has identified the security flaw and installed the patch, you should change your password. If a web site has the vulnerability and not installed the fix, wait until the vulnerability is fixed before changing your password. CNet compiled a list of the top 100 sites and checked to see if the Heartbleed bug was patched. See the list at http://www.cnet.com/news/which-sites-have-patched-the-heartbleed-bug/ . Your online security should be a top priority. If you work, did your manager encourage you to change your passwords? Did you receive an email from companies encouraging you to change your password and telling you how to do it? How is that good customer service? .
  • Cookies: A Guide To Understanding Data-Driven Morsels

    Infographic by Vertical Measures Are you concerned with your online privacy? When are cookies ("little bits of morsel data stored on your computer from a website") good? When are cookies ("little bits of morsel data stored on your computer from a website") bad?
  • Black Friday Cyber Monday Blur

    Black Friday is the day after Thanksgiving when many retailers become profitable. Stores were closed on Thanksgiving (Thursday) and then opened early on Friday. After Black Friday, when people go back to work, many shop on Cyber Monday (on their work computers). But, this year, since Thanksgiving came in the last week of November, the shopping time until Christmas is shorter. In order to increase sales over last year, many managers made the decision to open their stores on Thanksgiving Day. Nielson reported, "While shopping tendencies among all consumers didn't shift dramatically between 2011 and 2012, there were some significant changes among multicultural consumers." See the infographic below. Nielson states, "The line between Black Friday and Cyber Monday is blurring, as many U.S. consumers are going online for holiday deals on the biggest shopping day of the year for brick-and-mortar retailers." What is wrong with the in-store shopping experience? Why do people want to shop online? If you were a store manager, would you change the in-store shopping experience? If so, what would you change?
  • Google's Maps Engine Pro

    Brian McClendon, vice president of Google Maps, said that Google's new Maps Engine Pro "will be the new document type, and Google's adding it to the arsenal. Every user can and should be a cartographer." Heather Folsom, the Maps Engine Pro product manager, explained, "Anything that has an address or physical place of being is not helped by spreadsheets. Maps Engine Pro uploads that info and places it on a map. She added that companies can use public data sheets as well, such as building development plans for a growing area or an area that's being rebuilt" (Source: Seth Rosenblatt, "Google Maps charts new territory into businesses," CNET, October 21, 2013). In the video above, Pure Fix Cycles demonstrates how they're using Google Apps and Maps to manage their operations as efficiently as possible. Map pins can be based on units and maps and drawing boundaries can be annotated. Seth Rosenblatt reports, "Google hopes that businesses will use Maps Engine Pro to help them chart and plan strategies, as it can be used for plotting not just client or customer addresses, but different price regions, locations where business is weak or nonexistent, and potential new locations." Think of a business situation using a spreadsheet. Could that information be placed on a map? How could that map help employees visualize a situation and then, its progress? How can managers use Maps Engine Pro?
  • Will a robot take your job?

    Technology, computers, and robots are doing the jobs of secretaries, administrative workers, repairmen, and manufacturing workers. In "Dancing with Robots" (see attached) "economists Frank Levy and Richard Murnane point out that computers replace human workers only when machines meet two key conditions.First, the information necessary to carry out the task must be put in a form that computers can understand, and second, the job must be routine enough that it can be expressed in a series of rules" (Farhad Manjoo, " Humans 1, Robots 0 ," The Wall Street Journal , October 6, 2013). View the video above. How do real-life robots differ from robots in TV and movies? Farhad Manjoo reports that software developer Martin Ford said that in the future, " all but the most non-routine-type jobs " will cease to exist. Read the attached article. What can you do to keep robots from taking your job?
  • Tips to Save Time with Microsoft Office

    We all want to be more organized and productive at work. In this video, Melissa Esquibel, a Microsoft certified trainer and contributing editor for Business Management Daily's Office Technology Today newsletter, shares five tips to save time when using Microsoft Office. Save an often used document style as a template. Use quick parts to save clicks. Create PowerPoint slides quickly by typing your bullet points in the outline tab. Use Excel Table Styles for lists. Use Outlook Rules to folder emails you don't need to read right now, but need to keep. Ms. Esquibel says these 5 tips can save you 24 hours. Which of these tips have you used? Which one will you start to use? Share a Microsoft Office tip that has saved you time.
  • Facebook Introduces #Hashtags

    Facebook announced in a blog post last week that users will be able to click a hashtag to see a feed of discussions about a particular topic. A hashtag is a word or a phrase prefixed with the symbol #, created by Twitter users as a way to identify their messages. Hashtags identify topics being discussed and allow users to search for them. Even though hashtags did't work on Facebook, many people used them anyway. Perhaps Facebook managers read research from Nielsen. " Among tablet owners, general Web searches (76%) and general Web browsing (68%) are still among the top second-screen activities. But consumers are also using second screens for activities that are directly related to the content they’re viewing, as almost half of tablet owners look up information about what they’re watching." It seems reasonable to predict that Facebook will incorporate hashtags into its advertising business. Source: Nielsen http://www.nielsen.com/us/en/newswire/2013/action-figures--how-second-screens-are-transforming-tv-viewing.html Do you think that Facebook added hashtags to satisfy customers or to make more money from advertisers? Explain. When do you want to find out what others are discussing? How do you search the conversations? How could managers use hashtags to communicate with employees?
  • How Google Understands You

    When you want to know something, do you 'google' it? How does it work? Vertical Measures answers that question with an infographic. How does literal search differ from semantics? What jobs might this technology replace? Infographic by Vertical Measures
  • National Data Privacy Month

    Data Privacy Month began as National Data Privacy Day on January 28th four years ago. Legislation in 2009 declared every January 28th as the day for national data privacy awareness. Privacy is concerned with how data/information is managed, used, and disclosed. Security deals with the protection of data/information from being lost, stolen, or improperly accessed. SANS and EDUCAUSE developed this privacy awareness video used by colleges and universities. Managers train employees to incorporate the following work habits into their day-to-day activities. Share information with authorized personnel. When in doubt, don't give it out. Limit the amount of company information you carry. Change your passwords periodically. Position monitors so that bystanders cannot see internal or confidential information on your screen. Lock information whenever you are away. Lock your screen or workstation before leaving your workspace using any of or a combination of the three methods: Simultaneously press the Windows logo on your keyboard and the L key.Press the CTRL + ALT + DEL keys simultaneously.Set your computer to time out after a set time of idleness. Lock file cabinets. Lock office doors. What other tips can you share to insure privacy and security?
  • Cookies and Behavioral Tracking

    Privacy is the state of being free from intrusion or disturbance. Security is the degree of resistance to, or protection from, harm. It is the freedom from danger, risk, etc. The video below, "How Advertisers Use Internet Cookies to Track," explains how advertisers use cookies to track your online habits. Is it a coincidence when you see Web ads for products that match your interests? Do managers use your information to provide you with better products and services? If so, what is the problem with advertisers using cookies to track?
  • Stay Safe Online This Holiday Season

    This holiday season, more people than ever before will shop online using their smart phones, tablets, and computers. In this video, John Stewart , Chief Security Officer at Cisco shares the information people need to stay safe online this holiday shopping season. He says, "Nearly half of all shoppers in the United States will find gifts online this holiday season and while this trend is convenient, it opens the door to major security threats." What concerns do you have about shopping online? Were your questions answered?
  • October is Cyber Security Month

    Did you know that in 2011, Virus protection software detected and blocked over 5.5 billion cyber attacks - nearly double the number from 2010. But it's not just the sheer volume of attacks that's worrisome. They're also getting smarter and more sophisticated. Some highlights: Web based attacks increased by 36% with over 4,500 new attacks each day. 403 million new variants of malware were created in 2011, a 41% increase of 2010. SPAM volumes dropped by 13% in 2011 over rates in 2010. 39% of malware attacks via email used a link to a web page. Mobile vulnerabilities continued to rise, with 315 discovered in 2011. The attached file gives some useful tips to keep your identity, your computer, and devices safe. Most jobs use computers. In the past, different jobs could be depicted, but today every job looks the same because it is depicted with someone sitting at a computer! Is there any job that doesn't involve using a computer? What is it?
  • Search Engine Complexity

    Courtesy Stone Temple Consulting With trillions of pages on the Web, managers want to make sure that their company's Web site is found. The infographic above depicts the massive numbers involved with indexing and searching the Web. How can managers ensure that their company's Web pages are found? Do you take search for granted?