Richard Branson went from mail order record retailer, to record shop owner, to record company owner, to one of the most successful business owners with his hand in travel, retail, and green investment. He shared his Five Secrets to Business Success with Entrepreneur , and it is a list that works for businesses of all sizes. No. 1: Enjoy What You Are Doing. No. 2: Create Something That Stands Out No. 3: Create Something That Everybody Who Works for You is Really Proud of. No. 4: Be a Good Leader. And then there is Branson's fifth secret to business success, Be Visible . It is clearly something at which he thrives, but it is interesting to note that he believes it is an important rule for all his managers: A good leader does not get stuck behind a desk. I've never worked in an office - I've always worked from home - but I get out and about, meeting people. It seems I am traveling all the time but I always have a notebook in my back pocket to jot down questions, concerns or good ideas. If I'm on a Virgin Atlantic plane, I make certain to get out and meet all the staff and many of the passengers. If you meet a group of Virgin Atlantic crew members, you are going to have at least 10 suggestions or ideas. If I don't write them down, I may remember only one the next day. By writing them down, I remember all 10. Get out and shake hands with all the passengers on the plane, and again, there are going to be people who had a problem or have a suggestion. Write it down, make sure that you get their names, get their e-mail addresses, and make sure the next day that you respond to them. Of course, I try to make sure that we appoint managing directors who have the same philosophy. That way we can run a large group of companies in the same way a small business owner runs a family business - keeping it responsive and friendly. Read more from Branson here .