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  • NYT DealBook: For LinkedIn, Success Depends on the Site Remaining the 'Go-to' Business Social Network

    The professional social media site LinkedIn went public late last week , and there were plenty of critics who argued that investors should be wary of the real value of stock that quickly doubled from the initial offering of $45 per share. But long term, the success of LinkedIn as a business, and as an investment, depends largely on whether the site remains the site of choice for business-based social networking, as argued in this short piece from the New York Times DealBook editors:
  • Microsoft's Big Deal: Acquiring Skype

    In a deal that Business Insider is calling "awesome," Microsoft is acquiring Skype for $8.5 billion. It is Microsoft's largest acquisition ever, according to the Wall Street Journal . So what is the deal behind the deal? After all, while Skype has been growing and growing since it launched in 2003, it has struggled to make a profit. The Journal's Andrew LaVallee has some of the story, and he shared it with Kelly Evans on the WSJ AM Report :
  • In Moving to Digital Platform, Agencies Are Ahead of Their Clients

    It seems we are still waiting for the new business models to take shape in media. Content has moved to digital platforms, but the advertising dollars to support that content has lagged. According to eMarketer , there is now a lag between marketers and advertisers: According to a report on 2011 marketing budgets from Econsultancy and SAS, agencies worldwide are more eager than their clients to increase spending on newer digital marketing tactics, while advertisers show a greater interest in upping budgets for the time-tested. For example, agencies were 13 percentage points more likely than advertisers to say their clients would be increasing mobile marketing spending. Advertisers were out in front of their agencies with reports of spending increases for email marketing, corporate websites, paid search and display ads. Read The Advertiser-Agency Gap in Digital Spending Priorities here .
  • Twitter's Biz Stone on Fresh Air with Terry Gross

    We have spent a lot of virtual ink on examining the utility of Twitter as a business tool--especially for small business and marketers. But it is impossible not to lose sight of the adoption of Twitter as an overall tool for communication, especially with events across North Africa and the Middle East, where several key social media sites have been vital to pro-democracy protesters' ability to organize mass demonstrations. In an interview with Terry Gross of WHYY and NPR 's Fresh Air , Twitter co-founder Biz Stone shares his amazement at how important and widespread the microblogging service has become. He addresses events in Egypt, as well as rumors of Twitter's multi-billion-dollar evaluation and possible purchasers:
  • Facebook: 'Friend or Foe' for Other Silicon Valley Companies?

    As Facebook grows up, or simply just grows, its Silicon Valley neighbors are starting to wonder just how friendly they should be with the social media giant. On the one hand, Facebook provides companies with a path to users and data. On the other, as Facebook grows, the company is pulling advertising dollars and talent away from older companies like Yahoo , according to Wall Street Journal reporter Geoffrey Fowler : Read Fowler's article, Facebook's Web of Frenemies , here .
  • Email Marketing Vs Social Media Marketing

    When it comes to the debate over which is more effective--email marketing or social media marketing-- Tyler Garns refuses to pick a winner. Weighing in at Small Business Trends , Garns, Vice President of Marketing for Infusionsoft , argues that both still matter. But it depends on your target , and your intent . For example, If your target is under 34 years old, you’re likely to be successful using social media. If your target is under 20 years old, you’ll probably need to reach them through social media almost exclusively. If your target is a business, email will likely get you results faster. If your target is a consumer, you’ll get better results through a social campaign where your target sees others singing your praises. With regard to intent, Garns writes, If you’re trying to sell directly, social media probably isn’t the place for you. Email can work better. If you’re trying to build a long-term relationship, start with social media (but the relationship may move to email). Read Social Marketing vs. Email Marketing: Is It War? here .
  • Reddit Co-founder on Efforts to Monetize Digital Traffic

    Reddit is one of those online "success" stories where the question of long term viability is still up in the air. The social media news sharing site grew in popularity after its launch in 2005 ( with funding from Y Combinato r). Then Conde Nast acquired Reddit, and went to work on monetizing the product. Reddit co-founder Alexis Ohanian tells Big Think that the partnership has been a good one for him and Reddit's community, since Conde Nast's efforts have not changed the site's core appeal to users. And he thinks they can find a way to turn a profit from massive traffic (300 million page views a month).
  • Pandora and the Apple Effect

    Tim Westergren changed the way a lot of Americans listen to music, and developed a successful business model for a digital media business when he started the online music service, Pandora . And the service has been growing this year, thanks, in part, to Apple. Westergren tells Charlie Rose that Pandora´s user numbers skyrocketed with the introduction of Pandora apps for the iPhone and iPad. Here´s an excerpt from that interview: Westergren also discussed Pandora´s revenue model with Rose. And it is interesting to consider whether there are lessons for other digital media companies (newspapers, video services) in how Pandora runs its two-tiered subscription service. Watch the full interview here .
  • Razorfish Outlook Report 2010: Clients are Spending More on Digital Marketing, but Not Shifting Strategy

    The digital marketing firm Razorfish recently put out its annual Outlook Report, and it pulls together some interesting data on how companies are shifting to digital outreach strategies. The key finding in the report seems to be that while the use of new media by American consumers grew exponentially between 2004 and 2009, most companies kept to the same approach in their marketing. They did spend more and more money, but the strategies were often unchanged. In fact, 70% of Razorfish clients reported not changing their tactics. This is particularly striking when one realizes, as the report points out, that many of the most popular tools and sites for consumers in 2009 did not exist in 2004 (e.g. the iPhone, YouTube). When Razorfish asked clients what adjustments they made to their digital media strategy last year, the six top responses were: More discounting in messaging; Decreases in overall budget, but with more budget shifting to digital; Scaling back in ad spends for the year or not running certain campaigns; Shifts to search and out-of-home display; Increases in overall ad budgets to grab more share; Shift in goals -- more focus on return on ad spend. Yes, there is some incompatibility with these ideas. Read the Razorfish Outlook Report 2010 here . We were alerted to the report by Marketing Vox , which has a very useful summation of the report here .
  • Lessons in Entrepreneurial Resolve: Pandora's Tim Westergren

    After a decade of trying to stay afloat, Pandora --the internet radio service--had its first profitable quarter at the end of 2009. Nobody was happier with the news than the company's founder, Tim Westergren , who knew he had a good idea, and one that could make money, but his resolve was tested again and again. New York Times writer Claire Cain Miller profiles the rise of Pandora, and she writes how, from the company's start in 1999, funding was an ever-present issue: By the end of 2001, he had 50 employees and no money. Every two weeks, he held all-hands meetings to beg people to work, unpaid, for another two weeks. That went on for two years. Meanwhile, he appealed to venture capitalists, charged up 11 credit cards and considered a company trip to Reno to gamble for more money. The dot-com bubble had burst, and shell-shocked investors were not interested in a company that relied on people, who required salaries and health insurance, instead of computers. In March 2004, he made his 348th pitch seeking backers. Larry Marcus, a venture capitalist at Walden Venture Capital and a musician, decided to lead a $9 million investment. “The pitch that he gave wasn’t that interesting,” Mr. Marcus said. “But what was incredibly interesting was Tim himself. We could tell he was an entrepreneur who wasn’t going to fail.” Read How Pandora Slipped Past the Junkyard here . If you haven't spent time using Pandora, and have no idea what a "musical genome" is, this Jefferson Graham interview with Tim Westergren, for USA Today online, will help. And Westergren explains how the iPhone came along at just the right time for Pandora:
  • Barry Ritholtz has Questions About Apple's Latest Product

    Apple is introducing a new product today , and the company has remained highly secretive about it. But anticipation has been so high, that anyone should be excused for believing that an Apple e-reader--whether called a tablet or an iSlate--already exists. There is a lot of pressure now on the new product to save publishing and reinvent advertising for magazines and newspapers in the digital era. Barry Ritholtz ,our favorite finance blogger, has 5 questions about the new product: • Is the iSlate a category killer, like the iPod? • Is the iSlate a game changer, like the iPhone? • Can the iSlate rescue the publishing industry? • How does this position Apple versus its peers? • What does this do to the competitive landscape? Read the full post at The Big Picture , here .
  • As Risks in Publishing Go Down, Will Authors Benefit?: Amazon To Give Some Authors 70% Royalties on Kindle Texts

    Amazon announced a new royalty option for authors of some Kindle books yesterday. From the news release : "Today, authors often receive royalties in the range of 7 to 15 percent of the list price that publishers set for their physical books, or 25 percent of the net that publishers receive from retailers for their digital books," said Russ Grandinetti, Vice President of Kindle Content. "We're excited that the new 70 percent royalty option for the Kindle Digital Text Platform will help us pay authors higher royalties when readers choose their books." This represents a significant change for authors, and potentially another blow to publishers. But it also makes us remember something noted tech guru/author Clay Shirky said in a speech at the 2008 Web 2.0 Expo in NY. The speech was titled "It's Not Information Overload. It's Filter Failure." It wasn't directly about pricing. But in the first few minutes of the speech, Shirky discussed how the invention of the printing press created "information abundance," because the cost of producing manuscripts dropped precipitously. Then with the advent of the Internet (550 years later), the cost of publishing changed drastically again. Anyone could publish. And the key change was that the risk attached to publishing all but disappeared. (Think about the Amazon announcement in this context: with digital platforms the "publisher" does not have to guess how many books to publish--so the risk of projection goes away. Thus the author gets more of the revenue). The rest of the speech may be less relevant, but still worth a look:
  • Twitter Has Profitable 2009, But Where Will it Spend in 2010?

    Count Om Malik among those who were surprised that Twitter had a profitable year in 2009. Not that he isn't optimistic about the social media wunderkind's current and future value--in fact, he thinks Twitter isn't charging Google and Microsoft (the companies that accounted for Twitter's revenue this year). It's just that he didn't expect the company to be in the black by now. But he does expect Twitter to start spending in three key areas next year: *New management team including several new “C”-suite executives. *Infrastructure to scale their network to accommodate future growth. *Hiring more engineers and other key people as it tries to build out the service. Which means the so-called profits are going to evaporate and the company will have to dip into its $155 million (VC) cash hoard. Even the soon-to-come commercial accounts might not be enough to make up for all that spending. Read Twitter May Be Profitable — No, Seriously! here .
  • One Look at the Digital Magazine of the (Near?) Future

    Time Inc. and The Wonder Factory are touting a prototype for a new digital version Sports Illustrated. This, presumably, is a glimpse of how Time Warner's magazines will look in tablet form (the actual tablet used is not an on-the-market product, as far as we know). Take a look: A dynamic prototype, for sure, but it raises a couple of key questions. Will this "save" magazine titles like Sports Illustrated? And where does advertising fit?
  • Seth Godin's Tips on How to Lose an Argument Online

    Seth Godin shares a lot of good advice for business owners at Seth's Blog on how to communicate. Today he gives some good advice on how NOT to communicate, by listing effective ways to lose an argument online. For example, Tip#1: Have an argument. Once you start an argument, not a discussion, you've already lost. Think about it: have you ever changed your mind because someone online started yelling at you? They might get you to shut up, but it's unlikely they've actually changed your opinion. And #4: Question motives. The best way to get someone annoyed and then have them ignore you is to bypass any thoughtful discussion of facts and instead question what's in it for the person on the other end. Make assumptions about their motivations and lose their respect. For the full list, and Godin's ideas on what actually works, click here .