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  • Marketplace Whiteboard: IPOs Explained

    With all the excitement over the pending Facebook IPO, Paddy Hirsch takes a step back to explain exactly what an IPO is. And as only he can, he turns to some interesting characters to explain why companies turn to offering shares to the public. In this case, he uses the three little pigs:
  • Facebook Focuses on China for Future Growth

    In case anyone was still wondering about Facebook's financial strength, last week's filing with the SEC in advance of the company's IPO revealed some staggering figures. Here, from Statista , is a look at the company's revenue and net income over the last five years: The SEC filing also reveals some of Facebook's plans for future growth . And China is a big part of the future of Facebook. Mark Zuckerberg and Facebook COO Sheryl Sandberg discussed Facebook's China goals with Charlie Rose back in November. Here is an excerpt from that interview: Watch the full interview here .
  • Social Media Trends for 2012

    There may be new apps and new gadgets to facilitate our engagement with one another and with retailers and other companies, but surely social media will only become a bigger part of our daily lives this year. It will be interesting to watch how companies push new ways of interacting, and what trends develop. At Harvard Business Review , David Armano makes his predictions. Armano is executive vice president of the interactive arm of global communications for Edelman Digital, and he predicts that some social media activities that started in 2010 or 2011 will take off in 2012. Namely: Convergence Emergence. The Cult of Influence. Gamification Nation. Social Sharing. Social Television. The Micro Economy. Read Armano's descriptions for these trends here . And then weigh in, either by offering up your comments , or in discussions with your peers/classmates. What has to happen for these activities to become meaningful trends? What social media trends do you anticipate being a big part of commerce in 2012?
  • Sean Parker Shares Concern over 'Rapid Fire Investing' in Silicon Valley

    Sean Parker helped lead Napster and Facebook into the world. So he is a big believer in supporting new ventures. Indeed, as managing partner of VC firm Founders Fund , he continues to encourage and support entrepreneurs in the digital and tech sectors. But he is concerned that there may be a little too much encouragement going on. Parker sat down for an interview with CNet 's Paul Sloan while attending Techonomy 2011. And he shared his concerns for Silicon Valley, where he says a lot of investors are exhibiting behavior that is not sustainable in the current economic climate: There was a huge inefficiency in the market six or eight years ago, where there wasn't enough early stage capital. It was that opportunity that allowed Founders Fund, my venture fund, to enter the market to fill that void because angels had become very skittish and started to believe they could never get their money out. Now we've seen this explosion in angel investing. There are lots of angels coming out of Google and Facebook investing very rapidly and wanting to be players. I think that's some of the motivation--wanting to be players, to stay close to the game and wanting to have a seat at the table. And they're making tons of investments often in companies that aren't fully baked--either the team isn't fully baked or the product isn't fully baked or there's no conceivable revenue model. Read the full interview here .
  • Large Firms Use of Social Media May be Levelling Off

    Lisa Arthur is concerned that corporations are slacking off when it comes to using social media tools for reaching out to customers. At Forbes , Arthur--Chief Marketing Officer for Aprimo --shares some findings from a recent UMASS-Dartmouth survey of businesses that show very little increase in the use of Twitter, Facebook, and blogs by Fortune 500 companies. For starters, keep in mind that UMass-Dartmouth has conducted longitudinal studies on four major sectors of the US economy –the Fortune 500, Inc. 500, charities, and higher education –for the past four years. In every one of those years, the F500 has lagged behind the others in adoption of social media. (For example, last year, 71 percent of the Inc. 500 was on Facebook, as was a whopping 98 percent of the higher ed institutions and 97 percent of the charities studied. Compare that to the 56 percent of F500 companies that had Facebook pages in 2010.) Perhaps corporate silos are getting in the way? “Ownership” of social media can get sticky, and teams bogged down by border wars and artificial boundaries may find it difficult to innovate. Retrenchment could also be a factor, I suppose. And, I know that integrating social media and proving ROI remain significant challenges for many–although marketing automation technology continues to mature towards sophisticated and elegant solutions. While I recognize these obstacles, I still must admit that I’m disappointed in these survey results. Why? Because now is not the time for complacency. It’s not the time for companies to lose focus. Empowered consumers are here, and they’re here to stay. We’re just beginning to tap into the potential of strategies like intelligent 1:1 marketing, and that means marketers must continue to find ways to engage with their customers and prospects online in more personalized ways. To be clear, the survey does not show use of social media going down. Rather, firms of all sizes adopted these tools more and more over the last few years. The real question is whether those companies that have not adopted social media have actively chosen not to because they have concluded their use does not provide the right return on investment. Read Are Corporations Giving Up on Social Media? here .
  • 'Don't Be Boring' and Other Tips for Small Business Owners Making Facebook Their Primary Web Address

    With the rise of social media and the increasing use of Facebook as a primary gathering spot online, many small companies are considering shifting to Facebook as their primary virtual storefront. Eric Packer , entrepreneur and founder of Small Business Search , says that may work out as the best bang for the buck for small businesses, as long as you think strategically. At Small Business CEO , Packer shares four tips for those business owners and marketing managers looking to focus on Facebook. The first tip: "Don't Be Boring!": With a standard website, it is okay to post relatively dry, informative content. If people come across this site, it’s likely because they were already searching for something that you were selling. However, people don’t go on Facebook when they want to purchase things. They go on Facebook when they want to be entertained by links and posts from their friends. In order to use your Facebook site effectively, you need to update it at least several times a week with entertaining content. What is entertaining content? Being told what to do in the form of a blatant advertisement is not entertaining. An informative article about things that your product does might entertain. A comedy video based on your product is definitely entertainment. Behind-the-scenes footage of popular events might be intriguing. Weird, unexpected happenings are fun to share. Automated posts are not entertaining. Completely random posts might entertain a few people. A variety of unique posts and content types centered on a similar theme, style or brand of writing and content sharing is definitely entertaining. On your small business Facebook site, people see your content next to their friends’ content. You have to be at least as worthy of attention as interpersonal relationships if you want to be successful. Read Packer's other tips here .
  • Epipheo Studios Makes the Case for Google+

    A lot of marketers and brand managers are trying to figure out how Google+ fits into their social media outreach strategies, as consumers try to figure out whether they need to migrate from Facebook to Google + . We confess, we haven't quite figured the whole Google+ thing out ourselves, but we found this video from Epipheo Studios helpful. It is very bullish on Google+, but still quite a good explainer: We also recommend Epipheo's video on How the Internet is Changing Advertising . It is a couple of years old now, but still largely relevant.
  • Head of Facebook's Developer Network on Social Design and Disruption

    Knowledge@Wharton has an interesting interview with Ethan Beard , director of Facebook's Developer Network . Beard responds to questions about privacy and Facebook's growth potential. But what we found compelling in this interview is Beard's belief in "social design" as the driving force for Facebook. Beard sees social design as a user-centered disruptive force that extends far beyond the Facebook platform. Take a look:
  • Google+ and Brand Marketing

    In what we might simply term the power of G, Google's Larry Page says the Google+ social networking site has reached 10 million users in 2 weeks. And those users are sharing 1 billion items per day. That didn't take long. While it is of course too early to say what the impact of activity is for brands, but marketers are now trying to figure out how to best operate in Google+. We expect they will apply lessons learned from other online spaces, Facebook and Twitter in particular. AdAge 's Irina Slutsky writes about the potential opportunities that Google+ may provide. And the big advantage comes with the data Google already has on consumer behavior. Slutsky writes: Building out brands on Facebook has turned into big business -- costing up to tens of thousands of dollars a month -- and if Google has its way, companies such as Buddy Media, Vitrue, Blinq MEdia, WildFire, 22squared and many others could be adding Google+ optimization to their offerings. "We're seeing Google+ as a strong competitor in social media from an advertising opportunity," said David Williams, CEO of Blinq Media. "The brand pages need to roll out, an ad model needs to develop, and we want to take advantage of all Google+ has to offer." Mr. Williams, who works with brands including Baskin Robbins and Mentos, says that because Google has expertise in search, what has always been true for Google and Facebook remains: While Facebook knows who you are, Google knows what you want. That difference could be a major advantage when it comes to advertising. "Facebook has interest data, but not intent data," Mr. Williams said. "Google will have a tremendous amount of intent data that could allow them to create a better ad model for social than Facebook -- a very, very powerful ad model." Read Marketers Intrigued by Google+ but Questions Abound here .
  • Key Ways to Bait the Hook in Social Media Marketing Efforts

    Tammy Kahn Fennell , CEO of the British social media monitoring company MarketMeSuite , says social media is like fishing. And if there is one thing that is important to remember in fishing, it's that you better have something on your hook or you are just going to be sitting there all day, well, fishing . Writing at the HubSpot blog, Fennell shares five ways for businesses to bait the hook online: 1. Geo-Target 2. Ask Questions 3. Be Useful 4. Don't Automate Engagement 5. Settle Into the Strategy Read Fennell's descriptions for these five approaches here .
  • Live Tweets and Live TV

    Can social media save the video star? Or at least bring appointment television programming back? eMarketer reports that the building in elements to programs that motivate the use of social media sites like Twitter and Facebook is having a positive impact on live television viewing: Viewers are using Facebook and Twitter to comment about shows before, during and after they air. Television networks, grappling with the fragmentation of their audience, are experimenting with mobile apps, Twitter promotions and branded social networks in an effort to bring viewers back together. And a variety of other stakeholders are getting in on the social action as well. “Experimentation still rules the day,” said Debra Aho Williamson, eMarketer principal analyst and author of the new report, “Socializing the TV Experience.” “There is a great deal of uncertainty about the paths that social media and TV will take, and the extent to which they will converge over time.” Take a look at the Twitter activity connected to Survivor during 2011 episodes, when the producers began to encourage program talent to live tweet during broadcasts: Read Social Media Brings New Engagement to TV here .
  • Marketing Profs: What to Consider Before Falling in Love with the 'Shiny New Toy' for Marketing

    Over at Marketing Profs , Laura Patterson says too many marketers are like children. Children get really excited about any new toy, and they want it before they have a chance to figure out whether it is right for them. Marketers get excited about their new marketing tools as though they are new toys. Patterson is not arguing that marketers shouldn't use shiny new toys tools. SEO, Internet marketing, social media--these are all practical, useful tools. Rather, Patterson says marketers should spend some time evaluating new tools before dedicating a lot of time and resources to them them. Here are five things she says to consider: 1. Customer and market demand. 2. Skill level. 3. Payoff. 4. Vehicle stability. and 5. Critical mass. Read The Price of Chasing the Next Shiny Toy here .
  • Social Media Dilemma: More Users May Mean Fewer 'Likes'

    Is it better to have more people paying attention to your work or fewer people who are more loyal? Musicians, companies, and brands of all sorts are forced to confront this question when it comes to social media outreach. eMarketer notes that an increase in overall audience--or followers--on Facebook appears to bring with it a decrease in followers' engagement: So does this mean that brands need to try to connect with fewer people? Of course not. But it does point to the need for a coherent strategy that is flexible and expandable enough to allow for continues engagement as the audience grows. From eMarketer: There are many posting strategies brands can pursue to boost engagement on pages as the number of fans increases, however. Research from Buddy Media found that tweaking the length, timing and wording of posts could raise engagement. In addition, the research from Visibli points to how brands should space out their posts. Half of all “likes” happen within 1 hour and 20 minutes of posting, and 70% happen within 4 hours. “Likes” taper off over time, until about 95% are received within 22 hours. Read Can Brands Maintain Engagement on Facebook? here .
  • Bold Idea for Getting Employees to Participate in Social Media Marketing: Make them Sign a Contract

    For marketing managers having trouble getting colleagues to buy in to social media strategies, Ken Gordon has an idea: make them sign a contract. Gordon writes, at Marketing Profs : The idea comes from a fine book by behavioral economist Dan Ariely, Predictably Irrational: The Hidden Forces that Shape our Decisions. In one chapter, Ariely writes about crafting several experiments to test how honest MIT students were when offered the opportunity to cheat on an exam. The most interesting part: When the students signed their names next to a kind of oath, a statement that they'd take the test in the spirit of the "MIT Honor Code"—which did not exist—no one cheated. Moral of the story: when people pledge to do the right thing (in our case, engage in social media) and sign their name to said pledge, they will behave properly. Here's the contract Gordon proposes: Social Media Contract Month, Day, Year I promise to 1. Visit our organization's Facebook page at least once a day. 2. Respond to our Facebook posts by "Liking," commenting, or sharing. 3. Invite at least 15 appropriate people who are genuinely invested in our community but haven't yet "Liked" our page... to "Like" our page. Would this work in your organization? Read the full article here .
  • eMarketer Chart: Facebook's Ad Revenue

    A couple of years ago, Facebook was trying to make sure it had revenue. That's not a problem anymore, as advertising has been bringing more and more money in. Now Facebook is working on expanding revenue streams, and competing with Groupon in the process . But to get a picture of how big advertising has become, and how much it dominates Fecebook's revenue, take a look at this chart from eMarketer : Read more from eMarketer here .