Did you miss SXSW Interactive? We did. But if you have an hour, you can get a very interesting take on the conference, and on the state of commerce on the Internet (one word: coupons) by listening to Too Much Information's SXSW special. Host Benjamen Walker takes us on a radio tour of ideas--some that he finds scary--from the conference. If you don't have an hour to spare, just listen to the first few minutes, in which Paul Ford argues that the Web is a customer service medium.
Too Much Internet by Benjamen Walker
Posted
04-07-2011 12:03 PM
by
Graham Griffith
Filed under: branding, Twitter, customer service, online marketing, coupons, future of the web, too much information, paul ford, benjamen walker, twiitter bots, sxsw interactive