One of the biggest business stories this week is also a social media story, and a story of consumer influence. Following pressure from consumer groups and direct complaints from users, Facebook founder Mark Zuckerberg announced new privacy controls for the world's largest social media site. Clay Shirky says this week's events follow a pattern for Facebook--"overstepping their bounds, apologizing and scaling back." But, he points out, the site always wins because the scaling back never goes beyond where they were before they "overstepped their bounds." So Shirky is not concerned for Facebook:
Posted
05-28-2010 4:02 AM
by
Graham Griffith