Surowiecki: Price Wars are 'the retail version of the doomsday machine'

James Surowiecki's Financial Page column in this week's New Yorker is a keen look at price wars as a high stakes game of chicken.  He goes back to the airline industry's destructive price wars of the early 90s to shed light on the current Amazon-WalMart showdown.  Surowiecki writes that there is only one way to win a price war: don't play.

Instead, you can compete in other areas: customer service or quality. Or you can collude with your putative competitors: that’s why cartels like OPEC exist. Or—since overt collusion is usually illegal—you can employ subtler tactics (which economists call “signalling”), like making public statements about the importance of “stable pricing.” The idea is to let your competitors know that you’re not eager to slash prices—but that, if a price war does start, you’ll fight to the bitter end. One way to establish that peace-preserving threat of mutual assured destruction is to commit yourself beforehand, which helps explain why so many retailers promise to match any competitor’s advertised price. Consumers view these guarantees as conducive to lower prices. But in fact offering a price-matching guarantee should make it less likely that competitors will slash prices, since they know that any cuts they make will immediately be matched. It’s the retail version of the doomsday machine.

Read Priced to Go here.


Posted 11-05-2009 1:19 PM by Graham Griffith
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