Annual Reviews and Puppy Training with Yahoo's Carol Bartz

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Adam Bryant of The New York Times has a quick interview with Yahoo CEO Carol Bartz.  Bartz has been CEO since January, and to her credit seems to have been largely candid in her public interviews about Yahoo.  This interview is less about Yahoo and more about Bartz and her thoughts on management.  The gem comes when she discusses the value (not so high) of annual reviews:

I have the puppy theory. When the puppy pees on the carpet, you say something right then because you don’t say six months later, “Remember that day, January 12th, when you peed on the carpet?” That doesn’t make any sense. “This is what’s on my mind. This is quick feedback.” And then I’m on to the next thing.

If I had my way I wouldn’t do annual reviews, if I felt that everybody would be more honest about positive and negative feedback along the way. I think the annual review process is so antiquated. I almost would rather ask each employee to tell us if they’ve had a meaningful conversation with their manager this quarter. Yes or no. And if they say no, they ought to have one. I don’t even need to know what it is. But if you viewed it as meaningful, then that’s all that counts.

Read the interview here.


Posted 10-19-2009 8:15 AM by Graham Griffith
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